Dependable Boiler Repair and Installation Services in West Lebanon

Are you tired of shivering through cold winters, huddled under blankets because your boiler has decided to call it quits? Or perhaps you’re looking to upgrade your home’s heating system to a more efficient and reliable option? Say goodbye to your heating problems; Jerm’s Home Services is here to save the day with our expert boiler repair and installation.

Heating Problems Homeowners Encounter

  • The Cold Snap Conundrum

Imagine waking up on a frosty morning, and the first thing you notice is the icy chill in the air. Your trusty old boiler, which has faithfully served you for years, is sputtering and struggling to keep your home warm. You wrap yourself in layers of clothing and blankets, but it feels like you’re on an arctic expedition instead of your cozy home.

Why it matters: Our boiler repair services are designed to bring warmth back into your life. We diagnose and fix boiler issues promptly, ensuring your home stays toasty during the coldest months.

  • The Upgrade Dilemma

On the flip side, maybe you’re tired of the constant boiler breakdowns and sky-high energy bills. You’re ready to embrace a more energy-efficient heating solution but don’t know where to start.

Why it matters: Our new boiler installations offer a range of modern, energy-efficient options. We help you choose the perfect boiler system to suit your needs and budget, ensuring your home is warm and your energy bills are manageable.

West Lebanon’s Choice Since 2014

Jerm’s Home Services has been the preferred company for fixing your boiler or installing a new one since 2014. Through years of dedication and expertise, we have proven our worth by providing the most accurate and innovative heating services. Our journey began with a simple mission: to provide West Lebanon homeowners with dependable heating solutions and unmatched customer service.

Our Commitment: We’re not just in the business of fixing and installing boilers; we’re in the business of enhancing your comfort and peace of mind.

Our Step-by-Step Boiler Processes

  • Thorough Assessment

Our process begins with a thorough assessment of your current heating situation. If you’re dealing with a malfunctioning boiler, we’ll diagnose the issue accurately. For installations, we’ll evaluate your home’s size, heating needs, and budget to recommend the perfect boiler system.

  • Precision Installation

Our team of skilled technicians handles the installation with precision and care. We ensure your new boiler is set up to operate at peak efficiency, so you can enjoy a warm and cozy home without worrying about energy waste.

  • Maintenance and Repairs

Regular maintenance is key to a boiler’s longevity and efficiency. We offer comprehensive maintenance services to keep your boiler in top shape. And if you ever encounter issues, our responsive repair services are at your service.

Work With Industry Leaders

  • Expertise

Our technicians are certified and highly experienced in boiler repairs and installations. We stay up-to-date with the latest industry trends and technology to provide you with the best solutions.

  • Customer-Focused Approach

We’re homeowners too, and we understand the importance of a comfortable, warm home. That’s why we approach every project with your comfort and satisfaction in mind. We listen to your concerns and tailor our services accordingly.

Advantages of a Professionally Maintained Boiler

  • Energy Efficiency

Our modern boiler systems are designed for efficiency, which means you’ll enjoy a cozy home without the shock of high energy bills.

  • Reliability

Say goodbye to the constant worry of a malfunctioning boiler. Our expert installation and maintenance services ensure that your boiler operates reliably year after year.

  • Peace of Mind

With Jerm’s Home Services, you’ll have a trusted partner for all your boiler needs. We’re just a phone call away whenever you need assistance, ensuring you enjoy uninterrupted comfort.

Don’t let a malfunctioning boiler or an outdated heating system disrupt your comfort. Jerm’s Home Services is here to provide you with reliable boiler services. Our team of experts, customer-focused approach, and dedication to your satisfaction make us the best choice for all your heating needs.

Contact us today, and let’s ensure your home stays warm and cozy throughout the year. Your comfort is our priority!

FAQs on Boiler Repair and Installation

The average cost to install a new boiler can vary widely depending on several factors, including the type of boiler, the size of your home, the complexity of the installation, and your location. For the most accurate quote, it is best to speak with a technician and find the exact solution for you.

Here’s a breakdown of cost factors:

  • Boiler Type: The type of boiler you choose, such as a gas, oil, electric, or high-efficiency condensing boiler, can significantly affect the installation cost. High-efficiency boilers tend to be more expensive but offer long-term energy savings.
  • Size and Capacity: Larger homes or those with high heating demands will require more powerful and expensive boilers.
  • Installation Complexity: If your home needs significant modifications or if there are existing issues with your heating system, installation costs can increase.
  • Location: Regional variations in labor costs and local regulations can impact installation expenses.
  • Additional Components: Costs may also include new piping, radiators, or other components, depending on the scope of the installation.

To get an accurate estimate, it’s essential to have a professional HVAC technician assess your specific needs and provide a customized quote. Keep in mind that while a new boiler may have upfront costs, it can result in long-term energy savings and increased home comfort.

Yes, a boiler can often be repaired when it encounters issues or malfunctions. Boiler repair is a common practice, and many problems can be fixed by a trained HVAC technician. Some common issues that can be repaired include:

  • Leaking: Leaks in the boiler system can usually be repaired by identifying and replacing the damaged components, such as gaskets or valves.
  • Pressure Problems: If the boiler’s pressure is too high or too low, it can often be adjusted or repaired by addressing issues with the pressure relief valve or expansion tank.
  • Ignition or Pilot Issues: Problems with the ignition system or pilot light can be repaired by cleaning, adjusting, or replacing faulty components.
  • Thermostat Problems: If the boiler isn’t responding to temperature settings, thermostat repairs or replacements can often resolve the issue.
  • Loud Noises or Vibrations: Unusual noises or vibrations may indicate problems with the circulator pump or other components, which can be repaired or replaced.

The decision to repair or replace a boiler depends on several factors, including the age of the boiler, the cost of repairs compared to a new unit, and the overall condition of the system. In some cases, especially with older boilers or extensive damage, a replacement may be a more cost-effective and efficient solution. It’s essential to consult with a qualified technician to assess the situation and make an informed decision.

Whether a boiler is worth fixing or not depends on several factors, including the age of the boiler, the nature and extent of the problem, the cost of repairs, and your long-term heating needs.

  • Age of the Boiler: Older boilers, especially those nearing the end of their typical lifespan (around 15-20 years), may not be worth extensive repairs. In such cases, investing in a new, more energy-efficient boiler could provide better long-term value.
  • Nature of the Problem: Minor and relatively inexpensive repairs, such as fixing a leak or replacing a faulty valve, are generally worth doing. However, major issues like a cracked heat exchanger or extensive corrosion can be costly to repair and may signal the need for replacement.
  • Cost of Repairs: Compare the cost of repairs to the cost of a new boiler. If the repair costs approach or exceed 50% of the price of a new boiler, replacement may be the more cost-effective choice.
  • Energy Efficiency: Newer boilers are often more energy-efficient, leading to long-term cost savings on energy bills. If your current boiler is inefficient, upgrading to a new model can make financial sense.
  • Long-Term Heating Needs: Consider your long-term heating needs. If you plan to stay in your home for many years, investing in a new, reliable boiler may provide peace of mind and energy savings.

The decision to repair or replace a boiler should be based on a professional assessment by an HVAC technician who can evaluate your specific situation and provide informed recommendations.

Boilers should typically be serviced annually to ensure they operate efficiently, safely, and reliably. Regular boiler maintenance is crucial for several reasons:

  • Safety: A well-maintained boiler is less likely to develop safety hazards such as gas leaks or carbon monoxide leaks. Annual servicing includes safety checks to identify and address potential issues.
  • Efficiency: Regular maintenance helps your boiler run at peak efficiency, reducing energy consumption and lowering heating costs. Clean burners, proper combustion, and well-functioning components all contribute to efficiency.
  • Reliability: Servicing can catch and address minor problems before they escalate into major breakdowns. This can help you avoid inconvenient and costly emergency repairs.
  • Prolonged Lifespan: Proper maintenance can extend the life of your boiler, potentially adding years to its serviceable life.
  • Warranty Requirements: Some boiler manufacturers require annual servicing to maintain the warranty’s validity.

While annual servicing is the standard recommendation, it’s essential to follow the manufacturer’s guidelines, which may vary depending on the boiler’s type and model. Additionally, if you notice any unusual noises, performance issues, or signs of a problem, it’s advisable to schedule a service visit promptly to prevent further damage or safety concerns.

SCHEDULE YOUR SERVICE

WITH OUR PROFESSIONALS





    Windsor Mansion
    Did a nice job. A bit expensive but they came right away cleaned up after themselves and installed it correctly. Appreciate the response.
    Daniel Safford
    Tech did an amazing job and gave me several options that fit my budget. Super clean , professional and accurate work.
    Debra Colwell
    We are very pleased and thankful for the excellent work Jerm’s - Jeremy, Travis, Cody, and Matt did installing our new furnace. Thankyou Dawn for setting it up! We have had the best service from quickly coming and professionally installing with care. Jerm’s has been the best for all our needs over the years. Highly recommend! Steve & Deb Colwell
    Mark Laser
    Eric Beck from Jerm's did an amazing job installing our toilet -- he was highly professional, explaining everything clearly, working efficiently with attention to detail, all with a genuine smile. He and the Jerm's team get a full five stars -- thank you!
    Russ Patton
    Aaron & Chris were able to come a day early and did a fantastic job explaining what they were doing to service my propane heater.
    Ken Gantz
    Aaron and Matt were awesome; I can’t say enough about the service they provided. They were punctual, knowledgeable, friendly, and patient explaining everything. They truly went above and beyond to deliver A-1 professional service. I hope to get them in the future for other projects or maintenance service.
    Meghan Hilger
    Cody & Jeremy were amazing! Very kind and took their time to do a thorough job and fix our AC. They also fixed an unrelated door handle without me asking. Great service and will definitely use them again!
    Patrick Keane
    Had Cody at our house working on our boiler and had a great experience
    jason owens
    Cody and Jeremy came over and got me setup! Can’t recommend them enough!
    Patrick Cunneen
    Eric installed a SpringWell Whole House Water Softener system. It was his first time installing this brand and when he was finished it was perfectly installed. He was polite, professional, and answered all of our questions. In summary, it was so well done and solidly installed. We can't say enough about how great a job he did. Thanks Eric....Pat and Chris Cunneen
    Chris Hall
    The whole process with Jerms was great. I was able to schedule a free onsite consult. When I had questions about the estimate, Tony got back to me right away. Dawn was able to schedule with us in a timely manner. Lucas was very professional and friendly and handled our mini split installation very well.
    Nancy Frankenberry
    Excellent service and full explanation! I only wish I had called sooner!I want to give Zack 5 stars, too. Zack and Aaron make a great team! Zack came back with Chris, used the same small crawl space, replaced the outside spigot with a new one, replaced the inside filter cylinders which had not been touched in years, and was polite & professional the entire time. I give Aaron, Zack, and Chris all 5 stars!!
    Richard Reynolds
    Cody and Jeremy served our AC today and We are very happy with the results as first time customers we would recommend Jerm’s Services to anyoneR J Reynolds
    Lola Stone
    Zach from Jerms plumbing services was FANTASTIC! Very professional and personable and very friendly! Did an A Number one job! And extras we did not see for pipes. Thank you Zach …you saved us! Give him a Raise!!!😃😃
    Simon Willbanks
    We had Matt and Aaron come out for regular furnace maintenance 6/10/2024. They were prompt, friendly, and efficient, they did a great job.
    Cora Visnick
    Lucas, Scott and Matt were a fantastic team that installed our mini splits today. They were kind, explained each step, and were very tidy the entire time. I would highly recommend Jerm!
    Sean Dittrich
    Super responsive and professional!
    Peter Goulazian
    Great team. Great service. Highly recommend.
    Mary Rohr
    Matt and Aaron were professional, friendly and met my expectations. They fixed damaged items and werevery helpful . I will call Jerm's again.
    David Weidman
    All systems go! Great job.
    Edward Fielding
    At the start of the pandemic Jerm's crew installed a mini-split (heat pump) for us. Great, efficient crew coordinating with the equipment drop off, electrician and plumbers/HVAC specialists.After recently installing solar, I had them service my propane boiler and on Jeremy suggested upgrading to a hybrid hot water tank to take advantage of all of the electricity we've been generating. Great idea so I had them back to install a highly efficient hybrid hot water tank from Rheem.….Just had Travis and Austin install another mini split - excellent work as always.…..Once again Jeremy and Travis did a professional job. They even spotted and replaced a part in the old plumbing that looked suspect.….When you want something done right, call the pros and these guys are it.
    Ryan Scelza
    We had an incredible experience with Zach Fournier recently. The "fix" we were looking for required both skill and creativity, and Zach brought both. He was informative, personal, and professional and really went above and beyond to make sure the job was done to satisfy all of our needs. The end result came out better than we imagined was possible. We will use Jerms, and request Zach, for all future plumbing needs!
    Vievee Francis
    Cody did an excellent job. Thorough job. And he is very nice. My husband and I will use Jerm's again.
    Tom Kardel
    Aaron was at our home today to address a couple of maintenance issues with our boilers. He was highly professional, transparent, and diligent. I am *always* impressed with service calls from Jerm’s. They are the best in the area!
    Derek Williamson
    Just had my oil boiler serviced by Cody. He was awesome - took the time to show me everything, how it works, what to do in emergencies. Cost was reasonable - probably not the cheapest, but you get what you pay for. Very professional, will use again.
    Charity Lee
    Professional, personal, pleasant
    Arthur McKinnon
    Jerm's Home Service was first class. Sending updates with photos of there workers Tony who did the walk thru and sent us the estimate. To Lucas & Scott who over two days kept my wife Maureen And I informed as to the work they performed. The project came out beautiful and over the memorial weekend performed up to expectations. Extremely quiet. The app Lucas guided me to install on my phone works well and one of the reasons we choose Confort Cool.Lucas & Scott worked well together and Maureen was impressed with their efforts not to track dirt into the house and how well they cleaned up at the end of there work.We highly recommend Tony Lucas & Scott.Art & Maureen McKinnon
    Terra Martin
    I appreciate their attention to detail and professionalism.
    Paul Shykula
    Easy to schedule, efficient, informative.
    William Taylor
    Excellent experience with Aaron Dixon of Jerm’s servicing my propane Rannai heater. He was prompt, personable and did a very thorough service checking every aspect of the heater. Highly recommend Aaron Dixon and Jerm’s Home Services!
    John Payson
    The team from Jerm's plumbing were very friendly and polite. They replaced an old shower with a new tub quickly and skillfully. I was impressed to be offered detailed written options before they began work. Zach is very solution-oriented, well done!
    Amber Hewston
    We have always had fantastic service from Jerm’s and today was no exception. We woke up to pin hole leak in the main pipe coming into the house, below the water shut off valve. We called Jerm’s right away who said they didn’t have a slot but would call if something opened up. We called another dozen or so plumbers who either didn’t answer or offered appointments next week. Jerm’s came through and sent Hunter to us around 2:00. He was polite and patient, working with the town to find our curb shut off. He quickly fixed the problem and saved us having to cancel our weekend plans. He was efficient, tidy, and even shared a popsicle with the kids who wanted to be a part of the action. Great service. Highly recommend!
    nancy tehan
    Jermes worked at my son’s house today on Gillette St , Wilder Vt and replaced a water heater and whole new system to his 1900 home. Finished a day early! The most impressive was the professional and polite young men that did the job, Lucas and Cody! They worked swiftly and were not disruptive.
    Chloe Sweetman
    Jerm's has repeatedly been a fabulous resource living in the UV. Prompt, polite, and always willing to take the time to talk and explain notes or concerns, we always know going with Jerm's means quality and professionalism. We have called on them for several projects and every time they have been nothing short of spectacular. Thank today to Aaron and Chris for all their hard work!
    Nathan Rood
    It was a pleasure to work with such a professional outfit. Aaron was very receptive of the already existing plan. Aaron and Zack both brought a respect and passion for there craft that was amazing to see. Once the overview of the job was complete they came to me with options and solutions to small problems. The project went very smooth. Chris was engaged and seemed willing to learn.
    Sarah Strew
    Travis was excellent! On-time, friendly and efficient. He got the job done with no hassle to us.
    Linda Doss
    We had Jerm’s Home Services at our home for two reasons this week: an extensive HVAC replacement/upgrade and a smaller plumbing problem of replacing elderly shower controls. All 5 technicians were extremely professional, courteous, polite, knowledgeable, clean and quiet. They also spoke well of Jerm’s as an employer - job training was provided, ( including how to talk with customers!), they were well paid and even had retirement benefits.
    Tia Liu
    After having a brand new water heater and propane boiler put in by a separate company in 2020, I had two domestic water expansion tanks fail in three years. The original company replaced the first expansion tank after 17 months without finding the cause. 15 months later, a second company replaced another failed expansion tank, again, without figuring out the cause. When I began seeing similar signs with my system that a failure might occur again, I called Jerms. I'm very happy with the service I received from Jerms, especially Travis, the technician. Travis was very knowledgeable, tidy, and professional. I was relieved when Travis quickly recognized what the problem might be and confirmed my main pressure reducing valve was failing to stop the pressure coming in from the city water. After confirming the seriousness of my impending system failure, Jerms moved some work around and Travis did the work that afternoon.I appreciated the upfront pricing so I knew what to expect. Mostly, I felt like I had a company with trained employees who could look for root causes vs replacing parts. I highly recommend them!!
    Florian Schroeck
    Matt & Aaron did an awesome job on our water heater repair. Arrived on time, were knowledgeable, were friendly, explained what they were doing, and quickly completed the job!
    Jeremy Stonier
    Super reliable, great at communicating, found time to get someone out to us ASAP. We have several issues going on and everyone that shows up are super professional and also recommended some solutions on other issues we are having.
    Bill Flaherty
    I highly recommend Jerm’s for your plumbing needs. Aaron and Matt were EXCELLENT! They went the extra mile when repairing our furnace just by asking a few questions with the manufacturer and saved us THOUSANDS of dollars. Their attention to customer service was fantastic. Thank you Jerm’s!
    MartinJ
    2nd week of May 2024:We switched the thermostats off because who needs heat now spring is well and truly here? Then, to our surprise, hot water continued to flow around one of the circuits. Time to call Jerm’s and ask for help. Less than 24 hours later Aaron had diagnosed the problem, and less than 48 hours later he had returned with new parts to fix the problem. Thank you Aaron and Jerm’s for the quick response, and friendly, professional service. Jerm’s, and technicians like Aaron, really understand and practice good customer service. Make Jerm’s your go-to local business for your heating and related needs.Late March 2024:Kevin – professional and friendly – came to service our boiler. He did that, and more, thanks to his thorough, systematic inspection of other equipment. Now my boiler is good to go for some time to come, and I also have a new pressure expansion tank on the water heater & a new backflow preventer on the boiler to protect the drinking water supply. Safety has been restored. I appreciated how Kevin explained what he would do during his visit and the rationale for each of the equipment replacements. Thank you! I recommend Jerm's Home Services.
    mg
    Used for hvac/furnace servicing. Found them to be professional and knowledgeable. Aaron was prompt and helpful. Explained everything and provided estimate up front.
    William Getman
    On time, efficient, friendly, knowledgeable, informative, and proffesional. Very pleased with the service and outcome.
    menta peavey
    This was my first time having Jerms for home repairs. I am very pleased with this company. First I liked the email letting me know when they were headed and a picture of the person so I knew who to look for( of course the Jerms van is a giveaway)I have had an issue with my furnace that 1 person that came couldn’t find the part, another in December I’m still waiting to hear from. Arron Dixon from jerms had the part found within 5 mins. They also clean and check your central air system and he offered to do it while he was here he spent 2.5 hours checking everything and cleaning the unit. He’s also a very nice do it right the first time kinda guy. ( love that)I can’t say enough about my experience with him. Definitely will have him come back when I need something. I also had Hunter and Cody here for some plumbing issues they were very professional ,polite and gave me 3 options for my issue from 1 being the best to 1 at a half way option or 1 the bare minimum and there was no pressure from them at doing the most expensive it was totally my call it was great they did the work right then and there no needing to schedule another appointment it was unexpected and great. Will definitely have them back as well. I love the fact of all my home needs with one place.😊 A very Happy customer
    Xenia Heaton
    Jeremy did a terrific job.
    Amanda Amodeo
    We had Matt and Aaron out for routine maintenance on our boiler. They were quick and professional and were also able to diagnose and fix an issue we've been having with the temperature of the water from our faucets. Overall good experience.
    John hunt jr
    Did the job very quickly efficiently and was very clean and a pleasant person also good attitude
    Doug Kennedy
    Great service - efficient, knowledgeable and willing to explain what was going on. Tactfully described additional issues and presented options for additional work - great job. Doug Kennedy
    Ellen Kozak
    We highly recommend Jerm’s Home Service. Aaron our technician was respectful and thorough. He gave full explanations and answered our questions honestly. Glad we chose Jerm’s.
    Jacque Wernimont
    Aaron was great!
    Susan Edwards
    Quick response to a semi emergency & answered my questions in a great manner
    Maggie Simmons
    Hunter did an excellent job he was on time, he was pleasant and knowledgeable, he did the job quickly and efficiently and left everything picked up and tidy.
    Lee Ridilla
    Could not recommend Jerms Home Services more ! After an online question about mini split systems was answered and getting several quotes we ended up going with Jerms . The turnaround time was incredible and they answered all my questions along the way . Technicians Travis and Austin went above and beyond , coming out the second day to make sure everything worked and walked me through the system .
    joel MacNeil
    Hunter showed up on time. Did the work in less time than was anticipated and we received a bill that was less than we expected. Courteous and professional the whole time. Very satisfied and will certainly call them again if we needed.
    Amanda S-W
    Aaron and Matt were curtious, professional and resolved the problem at hand in a timely manner. It was a pleasure to have them take care of the issue.
    Ralph Barton
    Great job - nice work
    Caron Bronstein
    I am very impressed with the professionalism and expertise that the tech from Jerm's exhibited while doing the repairs at my house. He explained what the problem was, how he would fix it and clearly showed that the repair was completed. I would highly recommend both Jerm's and specifically Eric Beck, the tech who did the work at my house.
    Arturo Ramos
    Great communication all around. The technician explained everything and provided a quote prior to commencing work and gave us a run down of the work done afterwards. They did a fantastic job of doing a deep cleaning of some mini split units that had not been serviced in a couple of years.
    Steven Atkins
    Jeremy is clear about what needs to be and, more importantly, what does not need be done. Good sense of humor, combined with his knowledge of plumbing, we trust Jerms based on the employees. Responsive and stands by their work.
    amy neuman
    Cody was terrific! He provided me with complete information and updates and fixed our issue quickly! Friendly, professional and informed. Thank you!
    Connie NelsonWhite
    Stuck with it and got the job done. Very much pros!!
    Krysta Kostrubiak
    Aaron and Cody came to check out our old water heater and show us the options for the new ones. They were very friendly and efficient. Once we made our decision, their office was able to quickly order our new heater and schedule the install, including an electrician, for the next day. Once they got the new one in, they made sure we knew how it worked and what we needed to know. We will not hesitate to call them again.
    Pennie Bourque
    Aaron and Cody where amazing, respectful, knowledgeable and they came to diagnose the problem with my new water heater and worked quickly to get us a working water heater after finding out the new one I bought did not work. We now have hot water. Thank you again.
    Robert Haun
    Jerm’s Home Services provides quality technicians, excellent communications, accurate work, and reasonable prices. The techs show up on time, explain their findings, work through any unexpected problems and leave a clean work site when finished.
    Virginia Umland
    Excellent service again! Explained everything to me in clear terms. I would use their services again.
    George Leung
    Lucas, Scott, and Aaron did a top notch job replacing and cleaning several systems in my house today. The workmanship was clean and professional, and their communication on care and operation of the softener and tankless water heater was very much appreciated.
    Trista Kellman
    Aaron & Cody came out to do an annual service on our oil furnace, and were excellent techs. They were knowledgeable, polite, and tolerant of our nosey dog 🙂
    Maynard House
    I highly recommend Jerm's Home Services. They are prompt, professional, and courteous. Great job, great service!
    Ashley Doolittle
    We have been exploring a ductless mini-split system for a few years now and have received quotes from multiple contractors in the area--Jerm's, however, was the clear winner on several accounts. For starters, Dawn at the main office was able to schedule Tony to come out for a quote within a week (compared to 3+ weeks of wait time with the other contractors) and Tony was thorough, kind, and knowledgeable. When we had subsequent questions about our electrical load and installation specifics, Jerm's scheduled a second visit, this time with both the electrician (Brian) and the installation manager (Travis) along with Tony who were equally phenomenal. It is clear that each member of the Jerm's team care immensely about the quality of work they provide and spend ample time answering every question (and we had plenty!) to ensure we had everything we needed to make an informed decision. AND never once did we feel pressured or like it was a "sales pitch" which we also appreciated so very much. Going with Jerm's was an easy decision from start to finish and every technician we have encountered has been professional, courteous, and deeply competent--thank you!
    Bettina Read
    I recommend Jerm's to all my client's and use them at my own home. They are great! They text to let you know they're on the way with a photo of the tech. They are friendly, helpful and skillful. They provide detailed estimates of work to be done and include photos.
    Marsha Biggs
    After the big snow storm last week we had an issue with the vent pipe on the roof. They were able to come the day after we called and fixed it quickly. Very polite, informed and professional.
    Rose Nelson
    Fabulous customer service!! Aaron and Cody were prompt in explaining what needed to be done for the water heater!
    katrina adley
    Aron and Cody put a new expansion tank in for us. They arrived right on time, were professional, friendly and fast. We are so lucky to have this company taking care of our plumbing needs. Thanks again, Nancy and Katrina
    Chuck Hazzard
    Hunter is always very thorough in his analysis of the issue and his explanation for the various opportunities to resolve it. I highly recommend Jerm's for plumbing and heating work.
    Greg Cassidy
    Very happy with this business. Had a broken water pipe and Kevin was very thorough with the repair and carefully explaining what caused the problem and different options available to fix it. I especially liked knowing what the repair will cost beforehand. I will be a repeat customer from now on. Highly recommended!
    Dee Rogers
    What started out as a day with no running water turned out to be a pretty good day after all. I called four plumbing companies and for some reason or another they made excuses to why they could not make it out, and this was a Friday, I did not want to wait all weekend. Then I called Jerm's, they took my information and within two hours two young men were at my door, They sent an e-mail saying they were on the way and a picture of the service men who were coming. They were so polite! So professional, and went straight to work. My well pump had stopped working and in less then three hours they had replaced it and some kind of switch thingy and presto the water was flowing again. I could not recommend anyone better, faster, or more reliable. This is how you build royalty and trust, Jerm's is now my number one go to. Thank you so much Travis, Austin and Mike
    Beth Anne McDaniels
    Very pleasant, personable, knowledgeable and up front about cost. Sent me a quote in record time. Very happy with his visit.
    Matthew Lewis
    Aaron, Cody, & Lucas did a great job installing our new furnace.
    JOSEPH MALPINO
    Our well pump went down on Tuesday evening. I called and left a message and received a call Wednesday morning. By 9:00 AM Hunter came by diagnosed the problem. Went back to the shop to pickup the trailer. Then Austin and Travis came by to assist in pulling the pump. Great work! Our water supply was back on by 3:00 PM.Great customer service!
    Thomas Desrosiers
    They always answer the phone, communication is great, problem is fixed quickly. Always have a good experience.I had Aaron come by this time. I’ve also had Hunter in the past.Aaron and Cody came by again recently for more service - on time, courteous, professional. Good experience
    Jon Mefferd
    Aaron and Cody installed our oven and performed extensive leak check. These guys are pros and we’re meticulously clean! I could not be happier with our service. Professional, friendly and very skilled guys! Thanks again Jerms!
    Timothy Wittik
    Jerm's sent a very helpful technician and the pricing was pretty reasonable considering the economy. I would recommend them for any kind of plumbing work at least.
    Nicole Amagliani
    Earlier this week we had a plumbing mishap due to the incomplete and seemingly uncaring work performed by a separate plumber not affiliated with Jerm’s that led to a water leak from the attic to the first floor, and some ceiling damage. Not only did Jerm’s pick up my call on the first ring to talk about options, they made a very special and appreciated exception to travel outside their service area to help us (in an incredibly timely manner might I add). On top of all that, they investigated and fixed the issues properly. A huge thank you to Jerm’s, specifically Zach who made the trip over and did some really great work for us!
    Anne Frates
    Had a wonderful experience with Travis and his partner. They were prompt , very friendly and got my toilet installed !
    Thomas Trezise
    Aaron and Lucas were here this afternoon (2/19/24) and expertly repaired a long-standing problem with the heat. They were both gracious, considerate, efficient, and professional. You couldn't ask for more.
    Ed Huang
    They were terrific and nice!
    Vanessa Perron
    From the initial conversation with Dawn and Stephanie, to the cleaning of our system 2000 furnace and first finished job of replacing our holding tank, it has been a great experience.Jeremy and his right-hand man came and did a thorough cleaning of our furnace and found many things that needed to be replaced due to wear and tear but extremely important. They explained things in great detail with pictures so that there was no question as to what needed to be done.Zach and his right-hand man came the next day to replace our holding tank, which thanks to Jeremy's observation was over working our well pump. They came and did a great job of removing and replacing the tank and cleaned the space right up to the foot prints on the basement floor.All of these techs have been so informational and pleasant to interact with.We are still waiting to have a few things done to the furnace but have high expectations that they will be met with the same regard as the other things.The ladies in the office are an absolute pleasure to deal with. They take their time to talk to you and answer questions, send out prompt emails with pictures of the techs that are coming so you know who to expect. And they have great senses of humor and personality.I see some of the reviews on here, all are positive but some have issues with the pricing. There are some things that are high, as all things are in this economy but remember that with a degree of experience like this company has comes peace of mind of a job well done. Having had to replace some of these things in past ourselves was stressful and difficult, so to have the expertise of these gentlemen was worth the investment. And that is just what keeping up your plumbing and heating is, an investment.Edit: Today Kevin came and finished up all the repairs. Polite, curteous and efficient. I have very much enjoyed the "team" at Jerms!!
    Farah Doyle
    While the service rates at Jerm's are notably high, I must commend the technicians, Aaron and Cody, who promptly addressed and resolved the hot water issue at my home. Their efficiency and professionalism were evident as they successfully fixed the problem in less than 45 minutes. However, I was surprised to find that the service came with a hefty price tag of almost $450. While I appreciate the quality of their work, I can't help but feel that the charges for straightforward plumbing services (such as replacing the mixing valve on the water heater) are excessive at Jerm's.
    Laurel Mackin
    Jerm's does an excellent job of communicating with clients at every stage -- from the timing of appointments to pricing and pricing options to explanations of work performed. The tech was professional and knowledgeable, and went above and beyond to work with some of the quirky plumbing that exists in our house. They are not inexpensive but the quality of their work justifies the cost.
    catraegde
    Jerm's Home Services is awesome! I've used them twice, once for plumbing and most recently for a new furnace. From the gals that answer the phone to crews that showed up, they represent their company well. Responsive, polite, professional and respectful with confidence and experience to get the job(s) done quickly and right. I didn't meet the plumbing crew but I was on site for the furnace. Jeremy and Cody were great. They came prepared with booties for their feet, drop cloths, spray cleaner and they swept and vacuumed when they were done. I highly recommend Jerm's and will use them again.
    christine feria
    Excellent customer service. Identified the problem and fixed exactly what needed to be done. Aaron and Matt were very professional and did a great job fixing our water pump and boiler.
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