Dependable Boiler Repair and Installation Services in West Lebanon

Are you tired of shivering through cold winters, huddled under blankets because your boiler has decided to call it quits? Or perhaps you’re looking to upgrade your home’s heating system to a more efficient and reliable option? Say goodbye to your heating problems; Jerm’s Home Services is here to save the day with our expert boiler repair and installation.

Heating Problems Homeowners Encounter

  • The Cold Snap Conundrum

Imagine waking up on a frosty morning, and the first thing you notice is the icy chill in the air. Your trusty old boiler, which has faithfully served you for years, is sputtering and struggling to keep your home warm. You wrap yourself in layers of clothing and blankets, but it feels like you’re on an arctic expedition instead of your cozy home.

Why it matters: Our boiler repair services are designed to bring warmth back into your life. We diagnose and fix boiler issues promptly, ensuring your home stays toasty during the coldest months.

  • The Upgrade Dilemma

On the flip side, maybe you’re tired of the constant boiler breakdowns and sky-high energy bills. You’re ready to embrace a more energy-efficient heating solution but don’t know where to start.

Why it matters: Our new boiler installations offer a range of modern, energy-efficient options. We help you choose the perfect boiler system to suit your needs and budget, ensuring your home is warm and your energy bills are manageable.

West Lebanon’s Choice Since 2014

Jerm’s Home Services has been the preferred company for fixing your boiler or installing a new one since 2014. Through years of dedication and expertise, we have proven our worth by providing the most accurate and innovative heating services. Our journey began with a simple mission: to provide West Lebanon homeowners with dependable heating solutions and unmatched customer service.

Our Commitment: We’re not just in the business of fixing and installing boilers; we’re in the business of enhancing your comfort and peace of mind.

Our Step-by-Step Boiler Processes

  • Thorough Assessment

Our process begins with a thorough assessment of your current heating situation. If you’re dealing with a malfunctioning boiler, we’ll diagnose the issue accurately. For installations, we’ll evaluate your home’s size, heating needs, and budget to recommend the perfect boiler system.

  • Precision Installation

Our team of skilled technicians handles the installation with precision and care. We ensure your new boiler is set up to operate at peak efficiency, so you can enjoy a warm and cozy home without worrying about energy waste.

  • Maintenance and Repairs

Regular maintenance is key to a boiler’s longevity and efficiency. We offer comprehensive maintenance services to keep your boiler in top shape. And if you ever encounter issues, our responsive repair services are at your service.

Work With Industry Leaders

  • Expertise

Our technicians are certified and highly experienced in boiler repairs and installations. We stay up-to-date with the latest industry trends and technology to provide you with the best solutions.

  • Customer-Focused Approach

We’re homeowners too, and we understand the importance of a comfortable, warm home. That’s why we approach every project with your comfort and satisfaction in mind. We listen to your concerns and tailor our services accordingly.

Advantages of a Professionally Maintained Boiler

  • Energy Efficiency

Our modern boiler systems are designed for efficiency, which means you’ll enjoy a cozy home without the shock of high energy bills.

  • Reliability

Say goodbye to the constant worry of a malfunctioning boiler. Our expert installation and maintenance services ensure that your boiler operates reliably year after year.

  • Peace of Mind

With Jerm’s Home Services, you’ll have a trusted partner for all your boiler needs. We’re just a phone call away whenever you need assistance, ensuring you enjoy uninterrupted comfort.

Don’t let a malfunctioning boiler or an outdated heating system disrupt your comfort. Jerm’s Home Services is here to provide you with reliable boiler services. Our team of experts, customer-focused approach, and dedication to your satisfaction make us the best choice for all your heating needs.

Contact us today, and let’s ensure your home stays warm and cozy throughout the year. Your comfort is our priority!

FAQs on Boiler Repair and Installation

The average cost to install a new boiler can vary widely depending on several factors, including the type of boiler, the size of your home, the complexity of the installation, and your location. For the most accurate quote, it is best to speak with a technician and find the exact solution for you.

Here’s a breakdown of cost factors:

  • Boiler Type: The type of boiler you choose, such as a gas, oil, electric, or high-efficiency condensing boiler, can significantly affect the installation cost. High-efficiency boilers tend to be more expensive but offer long-term energy savings.
  • Size and Capacity: Larger homes or those with high heating demands will require more powerful and expensive boilers.
  • Installation Complexity: If your home needs significant modifications or if there are existing issues with your heating system, installation costs can increase.
  • Location: Regional variations in labor costs and local regulations can impact installation expenses.
  • Additional Components: Costs may also include new piping, radiators, or other components, depending on the scope of the installation.

To get an accurate estimate, it’s essential to have a professional HVAC technician assess your specific needs and provide a customized quote. Keep in mind that while a new boiler may have upfront costs, it can result in long-term energy savings and increased home comfort.

Yes, a boiler can often be repaired when it encounters issues or malfunctions. Boiler repair is a common practice, and many problems can be fixed by a trained HVAC technician. Some common issues that can be repaired include:

  • Leaking: Leaks in the boiler system can usually be repaired by identifying and replacing the damaged components, such as gaskets or valves.
  • Pressure Problems: If the boiler’s pressure is too high or too low, it can often be adjusted or repaired by addressing issues with the pressure relief valve or expansion tank.
  • Ignition or Pilot Issues: Problems with the ignition system or pilot light can be repaired by cleaning, adjusting, or replacing faulty components.
  • Thermostat Problems: If the boiler isn’t responding to temperature settings, thermostat repairs or replacements can often resolve the issue.
  • Loud Noises or Vibrations: Unusual noises or vibrations may indicate problems with the circulator pump or other components, which can be repaired or replaced.

The decision to repair or replace a boiler depends on several factors, including the age of the boiler, the cost of repairs compared to a new unit, and the overall condition of the system. In some cases, especially with older boilers or extensive damage, a replacement may be a more cost-effective and efficient solution. It’s essential to consult with a qualified technician to assess the situation and make an informed decision.

Whether a boiler is worth fixing or not depends on several factors, including the age of the boiler, the nature and extent of the problem, the cost of repairs, and your long-term heating needs.

  • Age of the Boiler: Older boilers, especially those nearing the end of their typical lifespan (around 15-20 years), may not be worth extensive repairs. In such cases, investing in a new, more energy-efficient boiler could provide better long-term value.
  • Nature of the Problem: Minor and relatively inexpensive repairs, such as fixing a leak or replacing a faulty valve, are generally worth doing. However, major issues like a cracked heat exchanger or extensive corrosion can be costly to repair and may signal the need for replacement.
  • Cost of Repairs: Compare the cost of repairs to the cost of a new boiler. If the repair costs approach or exceed 50% of the price of a new boiler, replacement may be the more cost-effective choice.
  • Energy Efficiency: Newer boilers are often more energy-efficient, leading to long-term cost savings on energy bills. If your current boiler is inefficient, upgrading to a new model can make financial sense.
  • Long-Term Heating Needs: Consider your long-term heating needs. If you plan to stay in your home for many years, investing in a new, reliable boiler may provide peace of mind and energy savings.

The decision to repair or replace a boiler should be based on a professional assessment by an HVAC technician who can evaluate your specific situation and provide informed recommendations.

Boilers should typically be serviced annually to ensure they operate efficiently, safely, and reliably. Regular boiler maintenance is crucial for several reasons:

  • Safety: A well-maintained boiler is less likely to develop safety hazards such as gas leaks or carbon monoxide leaks. Annual servicing includes safety checks to identify and address potential issues.
  • Efficiency: Regular maintenance helps your boiler run at peak efficiency, reducing energy consumption and lowering heating costs. Clean burners, proper combustion, and well-functioning components all contribute to efficiency.
  • Reliability: Servicing can catch and address minor problems before they escalate into major breakdowns. This can help you avoid inconvenient and costly emergency repairs.
  • Prolonged Lifespan: Proper maintenance can extend the life of your boiler, potentially adding years to its serviceable life.
  • Warranty Requirements: Some boiler manufacturers require annual servicing to maintain the warranty’s validity.

While annual servicing is the standard recommendation, it’s essential to follow the manufacturer’s guidelines, which may vary depending on the boiler’s type and model. Additionally, if you notice any unusual noises, performance issues, or signs of a problem, it’s advisable to schedule a service visit promptly to prevent further damage or safety concerns.



    Jon Mefferd
    Aaron and Cody installed our oven and performed extensive leak check. These guys are pros and we’re meticulously clean! I could not be happier with our service. Professional, friendly and very skilled guys! Thanks again Jerms!
    Timothy Wittik
    Jerm's sent a very helpful technician and the pricing was pretty reasonable considering the economy. I would recommend them for any kind of plumbing work at least.
    Virginia Umland
    Excellent service from Aaron and Cody! Explained everything to me in clear terms. I would use their services again.
    Nicole Amagliani
    Earlier this week we had a plumbing mishap due to the incomplete and seemingly uncaring work performed by a separate plumber not affiliated with Jerm’s that led to a water leak from the attic to the first floor, and some ceiling damage. Not only did Jerm’s pick up my call on the first ring to talk about options, they made a very special and appreciated exception to travel outside their service area to help us (in an incredibly timely manner might I add). On top of all that, they investigated and fixed the issues properly. A huge thank you to Jerm’s, specifically Zach who made the trip over and did some really great work for us!
    Anne Frates
    Had a wonderful experience with Travis and his partner. They were prompt , very friendly and got my toilet installed !
    Thomas Trezise
    Aaron and Lucas were here this afternoon (2/19/24) and expertly repaired a long-standing problem with the heat. They were both gracious, considerate, efficient, and professional. You couldn't ask for more.
    Ed Huang
    They were terrific and nice!
    Vanessa Perron
    From the initial conversation with Dawn and Stephanie, to the cleaning of our system 2000 furnace and first finished job of replacing our holding tank, it has been a great experience.Jeremy and his right-hand man came and did a thorough cleaning of our furnace and found many things that needed to be replaced due to wear and tear but extremely important. They explained things in great detail with pictures so that there was no question as to what needed to be done.Zach and his right-hand man came the next day to replace our holding tank, which thanks to Jeremy's observation was over working our well pump. They came and did a great job of removing and replacing the tank and cleaned the space right up to the foot prints on the basement floor.All of these techs have been so informational and pleasant to interact with.We are still waiting to have a few things done to the furnace but have high expectations that they will be met with the same regard as the other things.The ladies in the office are an absolute pleasure to deal with. They take their time to talk to you and answer questions, send out prompt emails with pictures of the techs that are coming so you know who to expect. And they have great senses of humor and personality.I see some of the reviews on here, all are positive but some have issues with the pricing. There are some things that are high, as all things are in this economy but remember that with a degree of experience like this company has comes peace of mind of a job well done. Having had to replace some of these things in past ourselves was stressful and difficult, so to have the expertise of these gentlemen was worth the investment. And that is just what keeping up your plumbing and heating is, an investment.Edit: Today Kevin came and finished up all the repairs. Polite, curteous and efficient. I have very much enjoyed the "team" at Jerms!!
    Farah Doyle
    While the service rates at Jerm's are notably high, I must commend the technicians, Aaron and Cody, who promptly addressed and resolved the hot water issue at my home. Their efficiency and professionalism were evident as they successfully fixed the problem in less than 45 minutes. However, I was surprised to find that the service came with a hefty price tag of almost $450. While I appreciate the quality of their work, I can't help but feel that the charges for straightforward plumbing services (such as replacing the mixing valve on the water heater) are excessive at Jerm's.
    Laurel Mackin
    Jerm's does an excellent job of communicating with clients at every stage -- from the timing of appointments to pricing and pricing options to explanations of work performed. The tech was professional and knowledgeable, and went above and beyond to work with some of the quirky plumbing that exists in our house. They are not inexpensive but the quality of their work justifies the cost.
    Jerm's Home Services is awesome! I've used them twice, once for plumbing and most recently for a new furnace. From the gals that answer the phone to crews that showed up, they represent their company well. Responsive, polite, professional and respectful with confidence and experience to get the job(s) done quickly and right. I didn't meet the plumbing crew but I was on site for the furnace. Jeremy and Cody were great. They came prepared with booties for their feet, drop cloths, spray cleaner and they swept and vacuumed when they were done. I highly recommend Jerm's and will use them again.
    christine feria
    Excellent customer service. Identified the problem and fixed exactly what needed to be done. Aaron and Matt were very professional and did a great job fixing our water pump and boiler.
    Thomas Desrosiers
    They always answer the phone, communication is great, problem is fixed quickly. Always have a good experience.I had Aaron come by this time. I’ve also had Hunter in the past.
    David Del Sesto
    Aaron came to take care of an intermittent water heater problem. Explained everything, showed me what work was needed. Took care of everything quickly and professionally.
    Aaron and Austin were great. Punctual, efficient, and friendly. Recommend Jerms to anyone in the Upper Valley.
    Corey H.
    These guys are professionals! They're very good at what they do and are very pleasant and courteous to talk to. They come out, assess the problem, and then explain to you what it will take to fix it as well as cost before having you sign off on them doing the work. I've used them many times in the past 3 years since I've become a homeowner. They've replaced my furnace and serviced it several times. They've worked on my plumbing on several occasions, and replaced a cracked well water jet pump with the sturdier, cast iron one when the old one cracked during an extreme cold snap. They're often very busy, but that just goes to show how valuable they are as a local business. When in doubt about who to call for plumbing and HVAC services, give Jerm's a call first!
    Julia Wolkin
    Great service and experience! Thank you!
    Dan Shepard
    excellent experience with Jeremy!!!
    Jessica Berry
    As always JERM does a great job with professional, knowledgeable and invested staff. Thanks to Travis and Lucas in particular!
    John Lloyd
    Thank you, Kevin, Aaron, and Matt for the excellent - and very timely - service! It’s really nice to have hear and hot water again 😀. I appreciate you keeping our heating system going for all these years, and for offering great advice on improvements along the way.
    Henri Fennell
    Great experience with all four technicians who were here. Definitely our go-to service organization.
    Jane Hileman
    Aaron was polite, thorough and informed. Excellent service.
    George Platt
    My wife and I recently had a Rheem hybrid heat pump water heater installed by Jerm’s.The whole process, from initial consultation to final installation, went smooth, and the cost of the services provided was competitive related to the other proposals we received.Travis and Lucas, the technician’s who did the work, were on time and friendly, and their work was clean and professional. We chatted a bit about other HVAC related projects, and based on our experience, I see no reason to use anyone else.The office staff was friendly on the phone, communicated well, and they were able to get us on the schedule quickly.Lastly, they left us a small care package with a t-shirt, water bottle, and some snacks on our kitchen table after the installation was complete. While completely unrelated to the services performed, it put a smile on my face as I walked in the door after work, and shows that Jerm’s knows that customer service is a critical to their business.
    Lydia Foxall
    Aaron and Matt were efficient, friendly, and very helpful in diagnosing and fixing our Rinnai heater. We've used Jerm's for everything from heat pump installations to old propane heater repairs and removals and we have always been pleased with their work.
    Wayne Tucker
    Jeremy and Matt were great! They gave me a reasonable quote and then were able to fix the problem on the spot. Very impressed!
    James Symonds
    We were once again very pleased with Jerm's service and responsiveness. Eric, our technician, and his assistant were professional, informative and did a fantastic job installing a new toilet for us. I would highly recommend Jerm's for any of the services they provide.Jim & Sandy Symonds
    katrina adley
    Eric, was very helpful, took time to answer questions. He and Scott came and did wonderful work in record time, to get our water back up and running. They were very professional and pleasant to deal with. We will certainly use them again. Thanks, Nancy and Katrina
    Susan Roddy
    GREAT to work with, so professional and helpful. Had a somewhat emergency and they were here to get us going again in record time. Everyone was so great to work with, Aaron, Dawn and Stephanie, thanks to all of you!! I live in a condo and will pass their information on to everyone here, so pleased. I have now scheduled future work that they will do and am feeling very comfortable about the services they provide.
    Kevin Menard
    From the very beginning of working with Jerms Home Services everyone was very respectful and helpful. From the first phone call with Dawn to the final product everyone was great to work with, answered any question we had along the way. Can't thank Travis, Lucas, and Jeremy for the work they did over the three days they were in our home. I would recommend Jerms Home Services to anyone in need of plumbing and heating assistance.
    Matthew Morse
    Great company to do business with. Tuned up my furnace, made some future recommendations. Works like new! Great job Jeremy and Cody! I would definitely recommend them! Great experience!
    Scarlett McDermott
    Excellent company. Aaron was very professional and answered all my questions. I am impressed by Jerm’s customer service.
    Ruth Craig
    Thank you to a wonderfully communicative and helpful technician.
    Shannon Zabko
    We moved into our home in September 2023– in under 3 months we needed a new water heater, some leaks repaired, expansion tank and soft-close valves installed— Eric has been our guy every time and from the moment he donned those disposable shoe covers on our new floors we decided we loved Jerm’s! Jokes aside, he has done every job to perfection, quickly, and is always willing to engage in helpful problem-solving discussion with us, given all the plumbing needs we experienced after moving in. Here’s to hoping we don’t need a plumber again any time soon, but if we do we hope it’s Eric.
    Bruce Riddle
    Travis, Lucas, and Austin along with a super efficient electrian installed a new Fijutsu mini split in six hours perfectly.
    Sanoj Stephen
    Aaron and Chris did a great job. Found the issue and were able to resolve it. Super professional. Would definitely recommend them.
    merle myerson
    From the first time I reached out to JERMS they were helpful and got me scheduled (they found a cancellation and got me in within one week). The let me know who was coming and sent me alerts to confirm and also that he was on his way. He came w/in 5 minutes of the scheduled timeEric was very professional, explained everything and showed me exact costs as we went along. He got back to me that day with an estimate of parts needed. He was excellet!In a time where it seems that customer service may or may not be a priority, it seems to be at JERMS.
    Jerm's might be one of the best companies we've ever worked with. We had Tony come do the initial estimates for replacing our boiler, water heater, and well pressure tank and he was thorough, knew his product line, and made terrific recommendations and we had already had a few estimates done. We decided to go with Jerm's and anytime you make a decision involving such an investment in your home you get nervous but we didn't from the beginning with Jerm's. The job itself was 2 days and before each day you get a text with who your team lead is and notifying that they're on their way which I felt was a step beyond what other contractors do to ensure they have good communications with customers. Great start and then our team of Travis, Lucas, and Austin was outstanding from the second they arrived. All materials were on site and ready to go, the team communicated very effectively with us on when water would go off and be back on etc... , and the efficiency and nose to the grindstone effort was obvious when we saw how far they'd gotten the very first day. The end result by Travis and his team was a beautiful install, done with quality in mind, and we are now probably customers for life. There are still A+ contractors out there and they're hard to find but Jerm's did an amazing job and couldn't recommend them more highly to anyone seeking experts to do work on their homes
    Marie Carmichael
    Happy New Year Jerm's Plumbing and HeatingA huge shout-out to Aaron and Matt for installing our new water heater expeditiously and expertly before Christmas. The best team of service people ever!And today another visit from Aaron to recheck the water heater and make sure everything is in perfect working order. Thank You
    sharry keller
    Scheduling work was easy with Jerm's Home Services. Dawn efficiently communicated via phone/text and email. Service techs Aaron and Matt were on-time, professional, explained the process of their work, fixed the immediate problems with two propane heaters, and gave me estimates on work I might need to consider for the future in terms of service and replacement, without any pressure to make immediate decisions on that work. I would recommend this company, and certainly contact Jerm's again for any heating/plumbing work I needed.
    Debra Merone
    My service appointment (non-emergency service) was scheduled shortly after making the request. The text/email reminders and updates are great, especially the photo ID of the service tech who is arriving at your house. The technician was at the house within a day or two. The original problem recurred, so they offered to send someone out the next day. Since it was able to wait, I combined that with a routine maintenance service call the following week.Technicians Aaron and Matt were very professional and friendly. They arrived exactly when scheduled. They answered my questions and gave me a brief tutorial on how my system worked. They answered a bunch of unrelated questions about other projects I was considering and offered to follow up. They checked on a few concerns I had with my system and offered reassurance. It never felt rushed. They entered the house with shoe covers and left the worksite clean. This was overall a very good experience.
    Mary Stevens
    Jerms is fantastic! Excellent work, timely, great communication. Aaron & Chris& Mike did an excellent job for us installing a water heater. Aaron was incredibly helpful, knowledgeable and went out of his way to make sure we were satisfied. 100% happy with Jerms!
    John Lyons
    Kevin was terrific, pricing fair, great customer service over the phone…thank you, as always!
    Todd Allen
    Hunter and Chris did three jobs for us. Very satisfied with their work.
    George McBeth
    This company is great. Our furnace died on Saturday. I called Jerm's on Monday. The rep came and looked at the furnace Monday afternoon. He said he would e-mail us an estimate for a new furnace. Since we had no heat he offered to bring us some portable heaters to use. We said yes. He brought 2 oil filled radiant heaters which worked great. He e-mailed a quote and we accepted it. Tuesday they came and dismantled the broken furnace. Wednesday they installed the new furnace. Travis, Lucas and Aaron did a fantastic job. They were very professional. We highly recommend Jerm's to anyone who needs plumbing or heating work. We are customers for life. Thank-you Jerm's.P.S. two years ago they installed a new water heater for us and again they did great work.
    Clayton Berry
    Professional and knowledgeable. Aaron and Matt were great
    Joseph Scaro
    Aaron and Matt were a pleasure to work with, very professional and thorough in diagnosing an issue with our boiler. Would definitely recommend!
    John Merrill
    Just another great experience from Jerm's!!!!
    sally bemont
    Aaron and Matt solved everything!!!
    Laura DeSimone
    I would highly recommend Jerm’s Plumbing and Heating to all in need of their services. Kevin and his assistant were efficient and able to solve my heating problems when none of the 5 other companies I contacted respondedor could fit me in to their schedules.
    John Schiffman
    Stephanie was very helpful and the technicians ( Matt & colleague) were helpful and refreshingly direct in their approach to the problems. We were very satisfied with the service and they are now on our team to maintain our house
    Eddie Coffey
    I was extremely happy with the service provided by Aaron Dixon from Jerm’s home services.They came when they said they would and took care of our heating situation. Will definitely keep them in mind for other projects.
    Eric Beck performed thorough and courteous work replacing well pump and installing sediment filter
    Frank Mastro
    They were ontime, new what they needed, worked quickly, and cleaned up before leaving.
    Melissa Robinson
    I am very pleased with Jerm's. Hunter was here on time and was able to do additional services while he was here. He was polite, professional, prompt and provided great plumbing services. He cleared a clog and installed a new toilet.
    Philip Bush
    Kevin has been here twice. We were immediately impressed on his first visit with his depth of knowledge, experience and communication/people skills. Our regard for these and his actual work and work ethic has only grown.
    Jonathon Cahoon
    Aaron, Eric, and Scott helped me with my boiler maintenance and a water hammer problem. All 3 were very respectful of me and my home. They kept me informed about what they were doing and showed me pictures or pointed out what they were working on. Overall I'm very happy with their service and will be using them again in the future when needed.
    Beau Waswo
    They did a great job replacing my oil burner. Professional, timely, and explained everything well. Thank you!
    Zack and Chris performed the estimated work in a timely and professional manner. They explained what they were doing and showed me the defective parts being replaced. They were cordial and friendly and a pleasure to work with. Would have them back if needed in the future and would recommend Jerms to others.
    Very knowledgeable, trustworthy, and easy to work with. Especially happy with Aaron and his expertise in tuning up and fixing our heating system. Highly recommend this company.
    Jackie Cook
    Aaron and Matt were prompt, professional and thorough. They did a great job installing my new hot water tank. I appreciate their respect for my home. They kept me appraised of their work. They were friendly to my dog!!
    Kathy Brice
    I will use Jerm's for any future work. Dawn in the office was great to work with from scheduling the work to billing she was friendly and sent estimates and invoices quickly.Aaron and Austin installed a Rinnai heater and from the time they stepped into my house they were both professional, thorough and took the time to cover their shoes each time they came into the house.This is a company that prides itself in taking care of their employees and the results are obvious to customers like me.Kathy B
    Chuck Sherman
    After a scheduling delay, we were happy to welcome Jerm’s back to our house. Jerm’s tradesman and apprentice were cordial, efficient, and fixed our problem.
    Tina McNatt
    The guys that came came to my home were on top of there game. They explained everything that they were going to do and made sure it was ok. When they were finished they explained everything that was done and showed me how to change out the filter. Thank you for your promptness you guy are great!!!!
    Doug Phillips
    Aaron and Austin did an excellent job installing a new water heater for us. They explained the job clearly, showed up on time and got the job done. I highly recommend Jerm’s.
    Kendra Holt
    Very professional and prompt. We knew exactly how much the service would cost beforehand and they came the same day. Would highly recommend.
    Marcia Klungler
    I contacted Jerm's because of a problem with my house boiler. They scheduled an appointment for me and put me on a waiting list in the event something opened up sooner. The scheduler called me on the very day my issue had turned a corner and had become an "emergency" visit and told me that they had an appointment available. The technician (Kevin) arrived within the designated time frame; diagnosed the problem and efficiently resolved the problem. He explained everything he was doing and was very professional. I would highly recommend this company.Fast forward another year… I had an issue again with my boiler this fall when heating season started. They got me on the schedule and came and promptly diagnosed the problem. Kevin and Austin came to fix the problem a few days later and the part they brought wasn’t up to standard so they postponed the repair and got a new part. I was very grateful for their integrity and skill in making the repair. Look forward to having them service the burner in the future.
    Eric Alpert
    Aaron and Chris were on time, efficient, and walked me through everything I needed to know to make an informed decision. They got the work done quickly and made sure I knew what was going on the whole time. Excellent work!
    Jun Huang
    Aaron and Chris from Jerm’s came to perform an annual boiler maintenance. They were here on time. They identified a couple of concerns and gave me their recommendations before they started. There was no pressure at all. We agreed on the work to be done and they did what they said they would. At the end they showed me photos of the worked performed. Very professional.
    Ara Cardew
    Punctual, courteous, knowledgeable.
    Glynis Leon
    Aaron was extremely helpful, explained everything clearly.
    Susan M. Clifford
    Zach Fournier is a dependable, honest, knowledgeable and very efficient plumber for the Jerm’s Home Services. Jerm’s Home Services will call, e-mail and text you when they’re coming to your home and when they have to cancel their appointments with you. They are a very dependable company/ team to work with.
    Lee Michaels
    Diagnosed the problem with a faulty heating system and had me up and running quickly.
    Derek Cosentino
    Tricky water heater issue at apartment building. Identified solutions and guided em to best choice and completed work quickly.
    D Chapman
    Aaron was professional, polite, and efficient.
    keith hansen
    Customer service and setting up the appointment was fantastic, and Zach showed up on time. Zach was extremely friendly and knowledgeable of his craft. He communicated very clearly what he was going to do, was very clean, and worked efficiently. I truly appreciate his ability to adapt and willingness to go the extra mile. We will welcome him back anytime!
    Hilde Hyde
    Very knowledgeable and clear about what they were doing. So appreciate Aaron and Matt!
    Joshua Hotvet
    I highly recommend Jerm's for plumbing upgrades and emergencies. Jerm's really came through for me to fix a plumbing emergency that happened just hours before guests arrived for the Thanksgiving holiday. I called Jerm's at 1 pm to see if they could send a plumber out to fix a stream of water that suddenly began to pour through a light fixture in my kitchen. Hunter from Jerm's arrived to my house within 30 minutes and quickly identified the issue: a fault in the plumbing ventilation system located in my attic. Hunter had the necessary parts and tools in his truck, and was able to fix the issue before any guests arrived at my house for the holiday. Hunter is professional, knowledgeable, and proficient at his trade. I am impressed with how quickly he identified the problem and how efficiently he fixed it. I've been a Jerm's customer for years, and this experience ensures I'll be a Jerm's customer for many years to come.
    Jeff Desjarlais
    Aaron was great to work with. Patient and professional, answered all my questions and even gave us an estimate for the hot water heater in case that goes next!
    Valerie Dearing
    Aaron & Austin arrived on time & had my new Rinnai installed pronto. They showed me how to operate the settings, offered advice, & answered my many questions.Very happy with Jerms!
    Sam Hopkins
    Very professional and excellent service!
    Jessica Berry
    Aaron and Matt were fantastic. I have been working with Jerm for several items and they are always professional, easy to work with, helpful and clearly experienced.
    Ashley Li
    I used Jerm's Home Services for my annual furnace maintenance. From calling to see if I'd be interested in a slot that was available earlier than my scheduled appointment, to being honest and upfront about pricing, my experience with Jerm's Home Services has been wonderful - I really appreciated Aaron who provided great service and was attentive to the little things, including neatly cleaning his work area and wearing shoe coverings to keep the floors clean. Thank you!
    Carl Stegman
    Aaron and Matt did a great job! Very satisfied
    Ted Austin
    Hunter was very professional while being relaxed, casual, competent and genuine. Obviously he had been trained on the value of upselling and code compliance recommendations to increase transactional revenue per "house-call" visit but no pressure. Arrived @ 8 AM, got the work done before noon to include with a trip for parts. Not Hunter's doing but the expense (parts & labor) for the work done was easily twice what I though it would be (cost). Haven't had much plumbing done recently and he provided an explanation of the charges, but the amount charged for basic off-the-shelf parts was outlandish!
    Darin Godfrey
    Very dependable, honest, professional. Quality work done by very nice and caring people. I highly recommend Jerm's Plumbing.
    Keith Thompson
    Aaron was very helpful answering all my questions.
    Lynnwood Andrews
    The work was done efficiently and effectively. The options were explained clearly. Excellent service.
    Randall Lea
    This company is timely, accessible, fair, and competent. Aaron and Jeremy are both courteous and know what they're doing.
    Candace FitzGerald
    I've been relying on JERMS Home Services for all my plumbing needs since 2021. They are exceptional in every way - prompt customer service, professional, timely and efficient. Their office staff is the best! Their scheduling and billing process makes setting up appointments and paying bills so easy for customers. Our technician Hunter Bingham is just great. He is professional, knowledgable and courteous. He explains exactly what is happening with our system and his plan to fix any issues. JERMS was recommended by a good friend and I could not be happier with them - I am grateful to be on their customer list!
    Devin Brennan
    Aaron and Chris quickly resolved our heating issue and helped me understand the issue affecting our heating system. Aaron and Chris are professional and pleasant to interact with, and I expect we will continue to work with Jerm's Home Services.
    Barbara Curran
    We were without hot water and heat.
    mark g
    Used for hvac/furnace servicing. Found them to be professional and knowledgeable. Aaron was prompt and helpful. Explained everything and provided estimate up front.
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