Furnace Repair in West Lebanon

Imagine it’s the middle of a frigid winter night, snuggled in your warm blankets. Suddenly, you hear an ominous clunking sound coming from your furnace. Panic sets in as you realize that your source of heat is malfunctioning. Or, you wake up on a chilly morning to find that your home feels more like an icebox. These are real-life situations where furnace repair becomes a lifeline. That’s where Jerm’s Home Services comes in, your go-to provider for all furnace repairs and services. 

Fixing Ineffective Furnaces

As homeowners, we face various challenges in keeping our homes comfortable. Here are some common issues that can make your life uncomfortable and how our furnace repair services can solve them:

  • Inconsistent Heating: Do you find some rooms in your home are toasty warm while others are uncomfortably cold? These are situations that a malfunctioning furnace can cause. Our experts can diagnose and repair the issue, ensuring even heating throughout your home.
  • Unusual Noises: Strange sounds from your furnace, such as banging, rattling, or squealing, are not to be ignored. They can be indicative of underlying problems. Our technicians can identify the source of the noise and fix it before it becomes a serious issue.
  • Increased Energy Bills: A sudden spike in your energy bills without significant changes in your heating habits is a clear sign of an inefficient furnace. We can inspect your system, make necessary adjustments, and improve its energy efficiency, saving you money in the long run.

Why Trust Your Furnace to Us

You need a company you can rely on to get your furnace working again. That’s where we come in. We are proud of our:

  • Experience: With years of experience serving the West Lebanon community, we know local heating needs far more than anybody else, and we understand what challenges may arise.
  • Certified Technicians: Our team of heating experts are certified and trained technicians. We are well-equipped to handle all types of furnace issues.
  • Prompt Service: We understand the urgency of heating problems, especially during winter. That’s why we offer fast and responsive service to restore your comfort.
  • Transparent Pricing: We believe in fair and transparent pricing. You’ll know the repair cost upfront, with no hidden fees or surprises.

Our Step-by-Step Furnace Repair Process

Our repair process follows a systematic approach to ensure your furnace is back in working order:

  • Diagnosis: Our experts start by diagnosing the issue. We perform a thorough inspection to identify the root cause of the problem.
  • Repair Plan: Once we’ve found the issue, we create a restoration plan. We discuss this plan with you, ensuring you’re informed every step of the way.
  • Repairs: Our technicians carry out the necessary repairs efficiently and with precision.
  • Testing: We rigorously test your furnace to ensure it’s operating correctly and providing consistent heat.
  • Preventative Maintenance: To prevent future issues, we offer maintenance advice and tips to keep your furnace running smoothly.

We Are West Lebanon’s Heating Experts

Our team of experts is the backbone of our furnace repair service. Here’s why:

  • Knowledgeable: Our technicians have in-depth knowledge of various furnace makes and models.
  • Skilled: They are highly skilled in diagnosing and repairing different furnace issues.
  • Reliable: You can rely on our experts to provide honest recommendations and efficient service.
  • Customer-Focused: Your satisfaction is our priority. We go the extra mile to restore your furnace to optimal functionality.

Advantages of a Professionally Repaired Furnace

Choosing Jerm’s Home Services to fix your furnace comes with several advantages:

  • Peace of Mind: Our prompt and professional service gives you peace of mind, knowing your home will be warm and comfortable.
  • Energy Efficiency: We optimize your furnace for energy efficiency, helping you save on heating costs.
  • Preventative Maintenance: Our experts offer valuable advice on maintaining your furnace to prevent future breakdowns.
  • Long-Term Reliability: We aim for long-term solutions, so you don’t have to worry about frequent repairs.

Ready to Restore Comfort? Contact Us!

Don’t let a malfunctioning furnace leave you in the cold. If you’re in need of furnace repair in West Lebanon, trust the experts at Jerm’s Home Services. Contact us today, and we’ll ensure your home stays warm and cozy all winter. Your comfort is our priority!

FAQs on Furnace Repair

The most common furnace problems homeowners encounter include:

Lack of Maintenance: Neglecting regular maintenance, such as changing filters and cleaning, can lead to reduced efficiency and system breakdowns.

  • Dirty or Clogged Filters: Dirty filters restrict airflow, forcing the furnace to work harder and potentially causing overheating or system shutdowns.
  • Thermostat Issues: Incorrect thermostat settings or a malfunctioning thermostat can lead to temperature inconsistencies and heating problems.
  • Ignition or Pilot Control Problems: Faulty ignition or pilot control can prevent the furnace from starting or staying lit, resulting in no heat production.
  • Blower Motor Issues: A malfunctioning blower motor can cause poor airflow, reducing heating efficiency and comfort.
  • Frequent Cycling: Short cycling, where the furnace turns on and off rapidly, can be caused by various issues, including thermostat problems or airflow restrictions.
  • Strange Noises: Unusual noises like banging, rattling, or squealing often indicate mechanical or component issues that require attention.
  • Lack of Heat: When the furnace produces no heat, it could be due to problems with the pilot light, gas supply, or electrical issues.
  • Poor Air Quality: Furnaces with dirty components or clogged filters can lead to poor indoor air quality and health concerns.
  • System Age: Older furnaces are more prone to breakdowns and inefficiency, often requiring replacement to ensure reliable heating.

Regular maintenance and timely repairs can address these common furnace problems and extend the lifespan of your heating system.

The most expensive repair on a furnace typically involves the replacement of the heat exchanger. The heat exchanger is a crucial component responsible for transferring heat from the combustion process to the air circulated throughout your home. Over time, due to factors like wear and tear, poor maintenance, or excessive use, heat exchangers can develop cracks or holes.

Repairing or replacing a heat exchanger is costly for several reasons:

  • Labor Intensive: The process is labor-intensive, involving dismantling and reassembly of significant portions of the furnace.
  • Specialized Component: Heat exchangers are often specialized parts, which can be expensive to purchase.
  • Safety Concerns: Cracked heat exchangers can lead to carbon monoxide leaks, posing serious health risks, so immediate action is necessary.
  • Age of the Furnace: If the furnace is relatively old, the cost of replacing the heat exchanger may be a significant fraction of the cost of a new furnace, leading homeowners to consider furnace replacement instead.

To prevent the need for such costly repairs, regular furnace maintenance and timely addressing of smaller issues are essential.

If your furnace isn’t working, there are several key steps to check before calling a professional:

  • Thermostat Settings: Ensure that the thermostat is set to “heat” mode and the desired temperature is higher than the current room temperature.
  • Power Supply: Verify that the furnace is receiving power. Check the circuit breaker and reset it if necessary. Also, make sure the furnace switch (usually located on or near the furnace) is in the “on” position.
  • Air Filters: Dirty or clogged air filters can restrict airflow and cause the furnace to malfunction. Replace or clean filters regularly.
  • Gas Supply: If you have a gas furnace, ensure the gas supply valve is open. If you smell gas, immediately turn off the gas supply and contact a professional.
  • Pilot Light/Ignition: Check the pilot light if you have an older furnace. For newer furnaces, check for proper ignition. Relight the pilot or follow the manufacturer’s instructions to troubleshoot ignition issues.
  • Thermostat Batteries: If your thermostat uses batteries, replace them and ensure it’s functioning correctly.
  • Vents and Registers: Ensure all vents and registers in your home are open and unblocked to allow for proper airflow.

If these checks don’t resolve the issue, it’s advisable to contact a qualified heating technician to diagnose and repair the problem. Furnaces are complex systems that may require professional expertise.

The lifespan of a furnace can vary depending on several factors, including the type of furnace, its maintenance history, and its overall efficiency. On average:

  • Gas Furnaces: Well-maintained gas furnaces typically last between 15 to 20 years. High-quality models with regular maintenance can even extend beyond the 20-year mark.
  • Oil Furnaces: Oil furnaces have a slightly shorter lifespan, averaging around 15 years with proper maintenance.
  • Electric Furnaces: Electric furnaces can last longer, often reaching 20 to 30 years. It is because they have fewer moving parts and experience less wear and tear.

It’s important to note that regular maintenance plays a significant role in extending the life of your furnace. Annual inspections, cleaning, and timely repairs can help prevent premature breakdowns and maintain efficiency. If your furnace is nearing the end of its expected lifespan and requires frequent repair, it may be more cost-effective to consider furnace replacement. Doing so will also improve energy efficiency, safety, and reliability. Consulting with a professional HVAC technician can provide valuable guidance on the best course of action for your specific situation.

SCHEDULE YOUR SERVICE

WITH OUR PROFESSIONALS





    Windsor Mansion
    Did a nice job. A bit expensive but they came right away cleaned up after themselves and installed it correctly. Appreciate the response.
    Daniel Safford
    Tech did an amazing job and gave me several options that fit my budget. Super clean , professional and accurate work.
    Debra Colwell
    We are very pleased and thankful for the excellent work Jerm’s - Jeremy, Travis, Cody, and Matt did installing our new furnace. Thankyou Dawn for setting it up! We have had the best service from quickly coming and professionally installing with care. Jerm’s has been the best for all our needs over the years. Highly recommend! Steve & Deb Colwell
    Mark Laser
    Eric Beck from Jerm's did an amazing job installing our toilet -- he was highly professional, explaining everything clearly, working efficiently with attention to detail, all with a genuine smile. He and the Jerm's team get a full five stars -- thank you!
    Russ Patton
    Aaron & Chris were able to come a day early and did a fantastic job explaining what they were doing to service my propane heater.
    Ken Gantz
    Aaron and Matt were awesome; I can’t say enough about the service they provided. They were punctual, knowledgeable, friendly, and patient explaining everything. They truly went above and beyond to deliver A-1 professional service. I hope to get them in the future for other projects or maintenance service.
    Meghan Hilger
    Cody & Jeremy were amazing! Very kind and took their time to do a thorough job and fix our AC. They also fixed an unrelated door handle without me asking. Great service and will definitely use them again!
    Patrick Keane
    Had Cody at our house working on our boiler and had a great experience
    jason owens
    Cody and Jeremy came over and got me setup! Can’t recommend them enough!
    Patrick Cunneen
    Eric installed a SpringWell Whole House Water Softener system. It was his first time installing this brand and when he was finished it was perfectly installed. He was polite, professional, and answered all of our questions. In summary, it was so well done and solidly installed. We can't say enough about how great a job he did. Thanks Eric....Pat and Chris Cunneen
    Chris Hall
    The whole process with Jerms was great. I was able to schedule a free onsite consult. When I had questions about the estimate, Tony got back to me right away. Dawn was able to schedule with us in a timely manner. Lucas was very professional and friendly and handled our mini split installation very well.
    Nancy Frankenberry
    Excellent service and full explanation! I only wish I had called sooner!I want to give Zack 5 stars, too. Zack and Aaron make a great team! Zack came back with Chris, used the same small crawl space, replaced the outside spigot with a new one, replaced the inside filter cylinders which had not been touched in years, and was polite & professional the entire time. I give Aaron, Zack, and Chris all 5 stars!!
    Richard Reynolds
    Cody and Jeremy served our AC today and We are very happy with the results as first time customers we would recommend Jerm’s Services to anyoneR J Reynolds
    Lola Stone
    Zach from Jerms plumbing services was FANTASTIC! Very professional and personable and very friendly! Did an A Number one job! And extras we did not see for pipes. Thank you Zach …you saved us! Give him a Raise!!!😃😃
    Simon Willbanks
    We had Matt and Aaron come out for regular furnace maintenance 6/10/2024. They were prompt, friendly, and efficient, they did a great job.
    Cora Visnick
    Lucas, Scott and Matt were a fantastic team that installed our mini splits today. They were kind, explained each step, and were very tidy the entire time. I would highly recommend Jerm!
    Sean Dittrich
    Super responsive and professional!
    Peter Goulazian
    Great team. Great service. Highly recommend.
    Mary Rohr
    Matt and Aaron were professional, friendly and met my expectations. They fixed damaged items and werevery helpful . I will call Jerm's again.
    David Weidman
    All systems go! Great job.
    Edward Fielding
    At the start of the pandemic Jerm's crew installed a mini-split (heat pump) for us. Great, efficient crew coordinating with the equipment drop off, electrician and plumbers/HVAC specialists.After recently installing solar, I had them service my propane boiler and on Jeremy suggested upgrading to a hybrid hot water tank to take advantage of all of the electricity we've been generating. Great idea so I had them back to install a highly efficient hybrid hot water tank from Rheem.….Just had Travis and Austin install another mini split - excellent work as always.…..Once again Jeremy and Travis did a professional job. They even spotted and replaced a part in the old plumbing that looked suspect.….When you want something done right, call the pros and these guys are it.
    Ryan Scelza
    We had an incredible experience with Zach Fournier recently. The "fix" we were looking for required both skill and creativity, and Zach brought both. He was informative, personal, and professional and really went above and beyond to make sure the job was done to satisfy all of our needs. The end result came out better than we imagined was possible. We will use Jerms, and request Zach, for all future plumbing needs!
    Vievee Francis
    Cody did an excellent job. Thorough job. And he is very nice. My husband and I will use Jerm's again.
    Tom Kardel
    Aaron was at our home today to address a couple of maintenance issues with our boilers. He was highly professional, transparent, and diligent. I am *always* impressed with service calls from Jerm’s. They are the best in the area!
    Derek Williamson
    Just had my oil boiler serviced by Cody. He was awesome - took the time to show me everything, how it works, what to do in emergencies. Cost was reasonable - probably not the cheapest, but you get what you pay for. Very professional, will use again.
    Charity Lee
    Professional, personal, pleasant
    Arthur McKinnon
    Jerm's Home Service was first class. Sending updates with photos of there workers Tony who did the walk thru and sent us the estimate. To Lucas & Scott who over two days kept my wife Maureen And I informed as to the work they performed. The project came out beautiful and over the memorial weekend performed up to expectations. Extremely quiet. The app Lucas guided me to install on my phone works well and one of the reasons we choose Confort Cool.Lucas & Scott worked well together and Maureen was impressed with their efforts not to track dirt into the house and how well they cleaned up at the end of there work.We highly recommend Tony Lucas & Scott.Art & Maureen McKinnon
    Terra Martin
    I appreciate their attention to detail and professionalism.
    Paul Shykula
    Easy to schedule, efficient, informative.
    William Taylor
    Excellent experience with Aaron Dixon of Jerm’s servicing my propane Rannai heater. He was prompt, personable and did a very thorough service checking every aspect of the heater. Highly recommend Aaron Dixon and Jerm’s Home Services!
    John Payson
    The team from Jerm's plumbing were very friendly and polite. They replaced an old shower with a new tub quickly and skillfully. I was impressed to be offered detailed written options before they began work. Zach is very solution-oriented, well done!
    Amber Hewston
    We have always had fantastic service from Jerm’s and today was no exception. We woke up to pin hole leak in the main pipe coming into the house, below the water shut off valve. We called Jerm’s right away who said they didn’t have a slot but would call if something opened up. We called another dozen or so plumbers who either didn’t answer or offered appointments next week. Jerm’s came through and sent Hunter to us around 2:00. He was polite and patient, working with the town to find our curb shut off. He quickly fixed the problem and saved us having to cancel our weekend plans. He was efficient, tidy, and even shared a popsicle with the kids who wanted to be a part of the action. Great service. Highly recommend!
    nancy tehan
    Jermes worked at my son’s house today on Gillette St , Wilder Vt and replaced a water heater and whole new system to his 1900 home. Finished a day early! The most impressive was the professional and polite young men that did the job, Lucas and Cody! They worked swiftly and were not disruptive.
    Chloe Sweetman
    Jerm's has repeatedly been a fabulous resource living in the UV. Prompt, polite, and always willing to take the time to talk and explain notes or concerns, we always know going with Jerm's means quality and professionalism. We have called on them for several projects and every time they have been nothing short of spectacular. Thank today to Aaron and Chris for all their hard work!
    Nathan Rood
    It was a pleasure to work with such a professional outfit. Aaron was very receptive of the already existing plan. Aaron and Zack both brought a respect and passion for there craft that was amazing to see. Once the overview of the job was complete they came to me with options and solutions to small problems. The project went very smooth. Chris was engaged and seemed willing to learn.
    Sarah Strew
    Travis was excellent! On-time, friendly and efficient. He got the job done with no hassle to us.
    Linda Doss
    We had Jerm’s Home Services at our home for two reasons this week: an extensive HVAC replacement/upgrade and a smaller plumbing problem of replacing elderly shower controls. All 5 technicians were extremely professional, courteous, polite, knowledgeable, clean and quiet. They also spoke well of Jerm’s as an employer - job training was provided, ( including how to talk with customers!), they were well paid and even had retirement benefits.
    Tia Liu
    After having a brand new water heater and propane boiler put in by a separate company in 2020, I had two domestic water expansion tanks fail in three years. The original company replaced the first expansion tank after 17 months without finding the cause. 15 months later, a second company replaced another failed expansion tank, again, without figuring out the cause. When I began seeing similar signs with my system that a failure might occur again, I called Jerms. I'm very happy with the service I received from Jerms, especially Travis, the technician. Travis was very knowledgeable, tidy, and professional. I was relieved when Travis quickly recognized what the problem might be and confirmed my main pressure reducing valve was failing to stop the pressure coming in from the city water. After confirming the seriousness of my impending system failure, Jerms moved some work around and Travis did the work that afternoon.I appreciated the upfront pricing so I knew what to expect. Mostly, I felt like I had a company with trained employees who could look for root causes vs replacing parts. I highly recommend them!!
    Florian Schroeck
    Matt & Aaron did an awesome job on our water heater repair. Arrived on time, were knowledgeable, were friendly, explained what they were doing, and quickly completed the job!
    Jeremy Stonier
    Super reliable, great at communicating, found time to get someone out to us ASAP. We have several issues going on and everyone that shows up are super professional and also recommended some solutions on other issues we are having.
    Bill Flaherty
    I highly recommend Jerm’s for your plumbing needs. Aaron and Matt were EXCELLENT! They went the extra mile when repairing our furnace just by asking a few questions with the manufacturer and saved us THOUSANDS of dollars. Their attention to customer service was fantastic. Thank you Jerm’s!
    MartinJ
    2nd week of May 2024:We switched the thermostats off because who needs heat now spring is well and truly here? Then, to our surprise, hot water continued to flow around one of the circuits. Time to call Jerm’s and ask for help. Less than 24 hours later Aaron had diagnosed the problem, and less than 48 hours later he had returned with new parts to fix the problem. Thank you Aaron and Jerm’s for the quick response, and friendly, professional service. Jerm’s, and technicians like Aaron, really understand and practice good customer service. Make Jerm’s your go-to local business for your heating and related needs.Late March 2024:Kevin – professional and friendly – came to service our boiler. He did that, and more, thanks to his thorough, systematic inspection of other equipment. Now my boiler is good to go for some time to come, and I also have a new pressure expansion tank on the water heater & a new backflow preventer on the boiler to protect the drinking water supply. Safety has been restored. I appreciated how Kevin explained what he would do during his visit and the rationale for each of the equipment replacements. Thank you! I recommend Jerm's Home Services.
    mg
    Used for hvac/furnace servicing. Found them to be professional and knowledgeable. Aaron was prompt and helpful. Explained everything and provided estimate up front.
    William Getman
    On time, efficient, friendly, knowledgeable, informative, and proffesional. Very pleased with the service and outcome.
    menta peavey
    This was my first time having Jerms for home repairs. I am very pleased with this company. First I liked the email letting me know when they were headed and a picture of the person so I knew who to look for( of course the Jerms van is a giveaway)I have had an issue with my furnace that 1 person that came couldn’t find the part, another in December I’m still waiting to hear from. Arron Dixon from jerms had the part found within 5 mins. They also clean and check your central air system and he offered to do it while he was here he spent 2.5 hours checking everything and cleaning the unit. He’s also a very nice do it right the first time kinda guy. ( love that)I can’t say enough about my experience with him. Definitely will have him come back when I need something. I also had Hunter and Cody here for some plumbing issues they were very professional ,polite and gave me 3 options for my issue from 1 being the best to 1 at a half way option or 1 the bare minimum and there was no pressure from them at doing the most expensive it was totally my call it was great they did the work right then and there no needing to schedule another appointment it was unexpected and great. Will definitely have them back as well. I love the fact of all my home needs with one place.😊 A very Happy customer
    Xenia Heaton
    Jeremy did a terrific job.
    Amanda Amodeo
    We had Matt and Aaron out for routine maintenance on our boiler. They were quick and professional and were also able to diagnose and fix an issue we've been having with the temperature of the water from our faucets. Overall good experience.
    John hunt jr
    Did the job very quickly efficiently and was very clean and a pleasant person also good attitude
    Doug Kennedy
    Great service - efficient, knowledgeable and willing to explain what was going on. Tactfully described additional issues and presented options for additional work - great job. Doug Kennedy
    Ellen Kozak
    We highly recommend Jerm’s Home Service. Aaron our technician was respectful and thorough. He gave full explanations and answered our questions honestly. Glad we chose Jerm’s.
    Jacque Wernimont
    Aaron was great!
    Susan Edwards
    Quick response to a semi emergency & answered my questions in a great manner
    Maggie Simmons
    Hunter did an excellent job he was on time, he was pleasant and knowledgeable, he did the job quickly and efficiently and left everything picked up and tidy.
    Lee Ridilla
    Could not recommend Jerms Home Services more ! After an online question about mini split systems was answered and getting several quotes we ended up going with Jerms . The turnaround time was incredible and they answered all my questions along the way . Technicians Travis and Austin went above and beyond , coming out the second day to make sure everything worked and walked me through the system .
    joel MacNeil
    Hunter showed up on time. Did the work in less time than was anticipated and we received a bill that was less than we expected. Courteous and professional the whole time. Very satisfied and will certainly call them again if we needed.
    Amanda S-W
    Aaron and Matt were curtious, professional and resolved the problem at hand in a timely manner. It was a pleasure to have them take care of the issue.
    Ralph Barton
    Great job - nice work
    Caron Bronstein
    I am very impressed with the professionalism and expertise that the tech from Jerm's exhibited while doing the repairs at my house. He explained what the problem was, how he would fix it and clearly showed that the repair was completed. I would highly recommend both Jerm's and specifically Eric Beck, the tech who did the work at my house.
    Arturo Ramos
    Great communication all around. The technician explained everything and provided a quote prior to commencing work and gave us a run down of the work done afterwards. They did a fantastic job of doing a deep cleaning of some mini split units that had not been serviced in a couple of years.
    Steven Atkins
    Jeremy is clear about what needs to be and, more importantly, what does not need be done. Good sense of humor, combined with his knowledge of plumbing, we trust Jerms based on the employees. Responsive and stands by their work.
    amy neuman
    Cody was terrific! He provided me with complete information and updates and fixed our issue quickly! Friendly, professional and informed. Thank you!
    Connie NelsonWhite
    Stuck with it and got the job done. Very much pros!!
    Krysta Kostrubiak
    Aaron and Cody came to check out our old water heater and show us the options for the new ones. They were very friendly and efficient. Once we made our decision, their office was able to quickly order our new heater and schedule the install, including an electrician, for the next day. Once they got the new one in, they made sure we knew how it worked and what we needed to know. We will not hesitate to call them again.
    Pennie Bourque
    Aaron and Cody where amazing, respectful, knowledgeable and they came to diagnose the problem with my new water heater and worked quickly to get us a working water heater after finding out the new one I bought did not work. We now have hot water. Thank you again.
    Robert Haun
    Jerm’s Home Services provides quality technicians, excellent communications, accurate work, and reasonable prices. The techs show up on time, explain their findings, work through any unexpected problems and leave a clean work site when finished.
    Virginia Umland
    Excellent service again! Explained everything to me in clear terms. I would use their services again.
    George Leung
    Lucas, Scott, and Aaron did a top notch job replacing and cleaning several systems in my house today. The workmanship was clean and professional, and their communication on care and operation of the softener and tankless water heater was very much appreciated.
    Trista Kellman
    Aaron & Cody came out to do an annual service on our oil furnace, and were excellent techs. They were knowledgeable, polite, and tolerant of our nosey dog 🙂
    Maynard House
    I highly recommend Jerm's Home Services. They are prompt, professional, and courteous. Great job, great service!
    Ashley Doolittle
    We have been exploring a ductless mini-split system for a few years now and have received quotes from multiple contractors in the area--Jerm's, however, was the clear winner on several accounts. For starters, Dawn at the main office was able to schedule Tony to come out for a quote within a week (compared to 3+ weeks of wait time with the other contractors) and Tony was thorough, kind, and knowledgeable. When we had subsequent questions about our electrical load and installation specifics, Jerm's scheduled a second visit, this time with both the electrician (Brian) and the installation manager (Travis) along with Tony who were equally phenomenal. It is clear that each member of the Jerm's team care immensely about the quality of work they provide and spend ample time answering every question (and we had plenty!) to ensure we had everything we needed to make an informed decision. AND never once did we feel pressured or like it was a "sales pitch" which we also appreciated so very much. Going with Jerm's was an easy decision from start to finish and every technician we have encountered has been professional, courteous, and deeply competent--thank you!
    Bettina Read
    I recommend Jerm's to all my client's and use them at my own home. They are great! They text to let you know they're on the way with a photo of the tech. They are friendly, helpful and skillful. They provide detailed estimates of work to be done and include photos.
    Marsha Biggs
    After the big snow storm last week we had an issue with the vent pipe on the roof. They were able to come the day after we called and fixed it quickly. Very polite, informed and professional.
    Rose Nelson
    Fabulous customer service!! Aaron and Cody were prompt in explaining what needed to be done for the water heater!
    katrina adley
    Aron and Cody put a new expansion tank in for us. They arrived right on time, were professional, friendly and fast. We are so lucky to have this company taking care of our plumbing needs. Thanks again, Nancy and Katrina
    Chuck Hazzard
    Hunter is always very thorough in his analysis of the issue and his explanation for the various opportunities to resolve it. I highly recommend Jerm's for plumbing and heating work.
    Greg Cassidy
    Very happy with this business. Had a broken water pipe and Kevin was very thorough with the repair and carefully explaining what caused the problem and different options available to fix it. I especially liked knowing what the repair will cost beforehand. I will be a repeat customer from now on. Highly recommended!
    Dee Rogers
    What started out as a day with no running water turned out to be a pretty good day after all. I called four plumbing companies and for some reason or another they made excuses to why they could not make it out, and this was a Friday, I did not want to wait all weekend. Then I called Jerm's, they took my information and within two hours two young men were at my door, They sent an e-mail saying they were on the way and a picture of the service men who were coming. They were so polite! So professional, and went straight to work. My well pump had stopped working and in less then three hours they had replaced it and some kind of switch thingy and presto the water was flowing again. I could not recommend anyone better, faster, or more reliable. This is how you build royalty and trust, Jerm's is now my number one go to. Thank you so much Travis, Austin and Mike
    Beth Anne McDaniels
    Very pleasant, personable, knowledgeable and up front about cost. Sent me a quote in record time. Very happy with his visit.
    Matthew Lewis
    Aaron, Cody, & Lucas did a great job installing our new furnace.
    JOSEPH MALPINO
    Our well pump went down on Tuesday evening. I called and left a message and received a call Wednesday morning. By 9:00 AM Hunter came by diagnosed the problem. Went back to the shop to pickup the trailer. Then Austin and Travis came by to assist in pulling the pump. Great work! Our water supply was back on by 3:00 PM.Great customer service!
    Thomas Desrosiers
    They always answer the phone, communication is great, problem is fixed quickly. Always have a good experience.I had Aaron come by this time. I’ve also had Hunter in the past.Aaron and Cody came by again recently for more service - on time, courteous, professional. Good experience
    Jon Mefferd
    Aaron and Cody installed our oven and performed extensive leak check. These guys are pros and we’re meticulously clean! I could not be happier with our service. Professional, friendly and very skilled guys! Thanks again Jerms!
    Timothy Wittik
    Jerm's sent a very helpful technician and the pricing was pretty reasonable considering the economy. I would recommend them for any kind of plumbing work at least.
    Nicole Amagliani
    Earlier this week we had a plumbing mishap due to the incomplete and seemingly uncaring work performed by a separate plumber not affiliated with Jerm’s that led to a water leak from the attic to the first floor, and some ceiling damage. Not only did Jerm’s pick up my call on the first ring to talk about options, they made a very special and appreciated exception to travel outside their service area to help us (in an incredibly timely manner might I add). On top of all that, they investigated and fixed the issues properly. A huge thank you to Jerm’s, specifically Zach who made the trip over and did some really great work for us!
    Anne Frates
    Had a wonderful experience with Travis and his partner. They were prompt , very friendly and got my toilet installed !
    Thomas Trezise
    Aaron and Lucas were here this afternoon (2/19/24) and expertly repaired a long-standing problem with the heat. They were both gracious, considerate, efficient, and professional. You couldn't ask for more.
    Ed Huang
    They were terrific and nice!
    Vanessa Perron
    From the initial conversation with Dawn and Stephanie, to the cleaning of our system 2000 furnace and first finished job of replacing our holding tank, it has been a great experience.Jeremy and his right-hand man came and did a thorough cleaning of our furnace and found many things that needed to be replaced due to wear and tear but extremely important. They explained things in great detail with pictures so that there was no question as to what needed to be done.Zach and his right-hand man came the next day to replace our holding tank, which thanks to Jeremy's observation was over working our well pump. They came and did a great job of removing and replacing the tank and cleaned the space right up to the foot prints on the basement floor.All of these techs have been so informational and pleasant to interact with.We are still waiting to have a few things done to the furnace but have high expectations that they will be met with the same regard as the other things.The ladies in the office are an absolute pleasure to deal with. They take their time to talk to you and answer questions, send out prompt emails with pictures of the techs that are coming so you know who to expect. And they have great senses of humor and personality.I see some of the reviews on here, all are positive but some have issues with the pricing. There are some things that are high, as all things are in this economy but remember that with a degree of experience like this company has comes peace of mind of a job well done. Having had to replace some of these things in past ourselves was stressful and difficult, so to have the expertise of these gentlemen was worth the investment. And that is just what keeping up your plumbing and heating is, an investment.Edit: Today Kevin came and finished up all the repairs. Polite, curteous and efficient. I have very much enjoyed the "team" at Jerms!!
    Farah Doyle
    While the service rates at Jerm's are notably high, I must commend the technicians, Aaron and Cody, who promptly addressed and resolved the hot water issue at my home. Their efficiency and professionalism were evident as they successfully fixed the problem in less than 45 minutes. However, I was surprised to find that the service came with a hefty price tag of almost $450. While I appreciate the quality of their work, I can't help but feel that the charges for straightforward plumbing services (such as replacing the mixing valve on the water heater) are excessive at Jerm's.
    Laurel Mackin
    Jerm's does an excellent job of communicating with clients at every stage -- from the timing of appointments to pricing and pricing options to explanations of work performed. The tech was professional and knowledgeable, and went above and beyond to work with some of the quirky plumbing that exists in our house. They are not inexpensive but the quality of their work justifies the cost.
    catraegde
    Jerm's Home Services is awesome! I've used them twice, once for plumbing and most recently for a new furnace. From the gals that answer the phone to crews that showed up, they represent their company well. Responsive, polite, professional and respectful with confidence and experience to get the job(s) done quickly and right. I didn't meet the plumbing crew but I was on site for the furnace. Jeremy and Cody were great. They came prepared with booties for their feet, drop cloths, spray cleaner and they swept and vacuumed when they were done. I highly recommend Jerm's and will use them again.
    christine feria
    Excellent customer service. Identified the problem and fixed exactly what needed to be done. Aaron and Matt were very professional and did a great job fixing our water pump and boiler.
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