Lebanon, New Hampshire Plumbing and HVAC Experts

SCHEDULE YOUR SERVICE (802) 649-7317

Welcome to Jerm’s Home Services, the leading provider of plumbing and HVAC solutions in Lebanon, New Hampshire. We are experienced plumbers and HVAC experts, offering a wide range of services to meet your residential and commercial needs. With our expertise and commitment to customer satisfaction, we are the go-to choice for all your plumbing and HVAC repair, installation, and maintenance needs.

Give us a call today to schedule a plumbing or HVAC job with our experts. We’re prepared to help you find the most cost-effective answers to your drain, sewer, heating, or AC problem in Lebanon, New Hampshire.

Our Services

The last thing you need is an unexpected leak in your water lines or a broken furnace during the dead of winter. If you need plumbing or HVAC help fast, look no further than Jerm’s Home Services. We’re your drain, sewer, heating, and air conditioning service provider who is committed to delivering exceptional solutions and results. We pride ourselves on offering comprehensive plumbing and HVAC services to ensure optimal comfort and efficiency in your home or business.

Our services include:

TANKLESS WATER HEATERS

We specialize in providing efficient and reliable tankless water heater solutions for your residential or commercial property. Say goodbye to traditional water heaters and embrace the benefits of on-demand hot water with our cutting-edge tankless systems. Our skilled technicians will assess your specific hot water needs, recommend the ideal tankless unit, and expertly install it with precision and care. Enjoy endless hot water, energy savings, and a compact footprint with our top-of-the-line tankless water heater installations. Trust us to deliver exceptional workmanship and superior customer satisfaction.

FURNACES

We provide reliable solutions for your heating needs. Our skilled technicians have in-depth knowledge of furnaces and are equipped to handle installations, repairs, and maintenance. Whether you need a new furnace installed, an existing unit repaired, or routine maintenance to ensure optimal performance, we have you covered. We prioritize quality workmanship, attention to detail, and customer satisfaction. Trust us to deliver exceptional service, improve energy efficiency, and ensure a warm and comfortable environment in your home or business. Experience the expertise and reliability of our furnace services today.

AC REPAIR & MAINTENANCE

Stay cool and comfortable all Summer with our expert AC repair and maintenance service. Our team of skilled technicians specializes in diagnosing and resolving air conditioning issues promptly and efficiently. Whether it’s a malfunctioning compressor, refrigerant leak, or electrical problem, we have the expertise to get your AC system up and running in no time. Our comprehensive maintenance plans ensure optimal performance, energy efficiency, and extended lifespan for your AC unit. From thorough inspections to cleaning coils and filters, we prioritize preventive measures to prevent future breakdowns. Trust our experts to deliver exceptional workmanship, reliable repairs, and personalized service for all your AC repair and maintenance needs.

WATER FILTRATION SYSTEM

Experience pure and clean water with our professional water filtration system installation. Our team of experts is dedicated to providing you with safe and healthy drinking water by installing high-quality water filtration systems. We understand the importance of removing impurities and contaminants from your water supply, which is why we offer a wide range of filtration options tailored to your specific needs. From carbon filters to reverse osmosis systems, our skilled technicians will assess your water quality and recommend the most suitable filtration solution. Enjoy the peace of mind that comes with clean and refreshing water by entrusting our experts with your water filtration system installation.

WATER HEATERS

We provide top-notch water heater solutions for your residential or commercial property. With our team of skilled technicians and extensive knowledge in the field, we understand the importance of a reliable and efficient water heater. Whether you need a new water heater installed, repaired, or maintained, our experts have got you covered. We work with a variety of water heater types and brands, ensuring that we can cater to your specific requirements. Trust us to deliver exceptional workmanship, prompt service, and personalized solutions for all your water heater needs.

GARBAGE DISPOSAL INSTALLATION

With our team of highly skilled technicians and extensive experience in the field, we guarantee a seamless and efficient installation process. Our experts meticulously assess your kitchen’s plumbing system to ensure compatibility and prevent any issues. We only work with top-quality garbage disposal units, ensuring durability and optimal performance. Our installations adhere to strict safety protocols and comply with all relevant regulations. With our attention to detail and commitment to customer satisfaction, we deliver precise measurements, seamless functionality, and minimal disruption to your daily routine. Upgrade your kitchen with our expert garbage disposal installation service today.

GAS LINE REPAIR

With our team of highly skilled technicians and extensive experience in gas line repairs, we guarantee efficient and reliable solutions. We understand the importance of gas line safety, which is why we prioritize thorough inspections and accurate diagnostics. Using advanced equipment and industry-leading techniques, we swiftly identify any leaks or issues in your gas line. Our experts adhere to strict safety protocols and follow local regulations to ensure a secure repair process. Rest assured that your gas line repair needs are in capable hands with our dedicated team.

GAS LINE INSTALLATION

Experience the utmost professionalism and expertise with our gas line installations. Our team of highly trained technicians specializes in safe and efficient gas line installation. With meticulous attention to detail, we assess your property’s specific requirements and provide customized solutions that adhere to local codes and regulations. We use top-quality materials and state-of-the-art techniques to ensure a secure and reliable gas line. From residential to commercial properties, we prioritize safety and precision to deliver exceptional results. Trust our experts to handle your gas line installation needs with the utmost care and expertise, providing you with peace of mind and convenience.

REPIPING

We offer reliable and efficient repiping solutions for your residential or commercial property. With our team of skilled professionals and years of experience, we understand the importance of a properly functioning plumbing system. Whether you’re dealing with corroded pipes, frequent leaks, or low water pressure, our experts will assess your plumbing infrastructure and develop a tailored repiping plan. We utilize high-quality materials and employ advanced techniques to ensure durable and long-lasting results. Trust us to deliver meticulous workmanship, timely completion, and minimal disruption to your daily routine. Experience the benefits of a refreshed and reliable plumbing system with our exceptional repiping service.

SHOWER INSTALLATION

Experience the luxury and convenience of a professionally installed shower with our expert shower installation.. Our team of skilled technicians specializes in delivering flawless shower installations, whether it’s a new construction or a bathroom renovation. We pay meticulous attention to every detail, ensuring proper plumbing connections, secure fixture installations, and impeccable waterproofing. With our expertise in a wide range of shower types and designs, we can bring your vision to life. We work with high-quality materials and cutting-edge techniques to ensure a durable and long-lasting installation. Trust our experts to transform your bathroom into a stylish and functional oasis with our exceptional shower installations.

WATER SOFTENERS

Experience the benefits of softened water with our expert water softener installation. Hard water can cause various issues, including limescale buildup, reduced appliance efficiency, and dry skin. Our skilled technicians provide customized water softener solutions tailored to your specific needs. We assess your water quality, recommend the ideal water softener system, and expertly install it with precision. By removing minerals that cause hardness, our high-quality water softeners enhance the longevity of your plumbing system, improve water quality, and provide numerous benefits for your home or business. Trust us to deliver exceptional workmanship, reliable performance, and outstanding customer satisfaction.

WELL PUMP REPLACEMENT

Ensure a reliable water supply with our expert well pump replacements. Our team of skilled technicians specializes in diagnosing and replacing well pumps to restore optimal water flow. We understand the importance of a properly functioning well pump for your daily water needs. With our expertise and top-quality equipment, we guarantee a seamless replacement process, minimizing downtime and disruptions. Trust us to assess your well system, recommend the right pump for your needs, and expertly install it for efficient and reliable water supply. Experience peace of mind knowing that your well pump replacement is in the hands of our knowledgeable professionals.

AC FILTER REPLACEMENTS

Maximize your air conditioning system’s performance with our AC filter replacements. We understand the critical role that clean and efficient filters play in maintaining indoor air quality and prolonging the lifespan of your AC unit. Our skilled technicians will assess your system, recommend the appropriate filters, and promptly replace them with precision. With our top-quality filters, you can enjoy improved airflow, reduced energy consumption, and healthier indoor air. Trust our experts to ensure that your AC filters are regularly replaced, optimizing the performance and efficiency of your cooling system. Stay cool, comfortable, and breathe easy with our exceptional AC filter replacements.

AIR HANDLER

We provide reliable and efficient solutions for your air handling needs. Our skilled technicians have in-depth knowledge of air handler systems and are equipped to handle installations, repairs, and maintenance. Whether you need a new air handler installed, an existing unit repaired, or routine maintenance to keep your system running smoothly, we have you covered. We prioritize quality workmanship, attention to detail, and customer satisfaction. Trust us to deliver exceptional service, optimize airflow, and ensure proper ventilation for a comfortable and healthy indoor environment. Experience the expertise and reliability of our air handler services today.

BOILER REPAIR AND INSTALLATION

We deliver reliable and efficient solutions for your heating needs. Our skilled technicians have extensive experience in boiler systems and are equipped to handle repairs, installations, and maintenance with precision. Whether your boiler is malfunctioning, inefficient, or you need a new installation, we have the expertise to get the job done right. We prioritize quality workmanship, thorough diagnostics, and customer satisfaction. Trust us to deliver exceptional service, restore optimal heating performance, and ensure a warm and comfortable environment in your home or business. Experience the expertise and reliability of our boiler repair and installation services today.

DUCTLESS MINI SPLIT 

Experience optimal comfort and efficiency with our expert ductless mini split installation. Our skilled technicians deliver reliable and customized solutions for your heating and cooling needs. Ductless mini split systems offer precise temperature control, energy efficiency, and flexibility for any space. Whether it’s a single room or multiple areas, we assess your specific requirements and recommend the ideal system for your needs. With our meticulous installation process, we ensure seamless integration, minimal disruptions, and maximum performance. Trust our experts to deliver exceptional workmanship, reliable installations, and personalized service for all your ductless mini split needs. Enjoy the comfort and convenience of a ductless solution with our professional installation service.

HEAT PUMPS

We provide efficient and reliable solutions for your heating and cooling needs. Our skilled technicians have extensive knowledge of heat pump systems and are equipped to handle installations, repairs, and maintenance. Heat pumps offer energy-efficient heating and cooling capabilities, making them a smart choice for year-round comfort. Whether you need a new heat pump installed, an existing unit repaired, or routine maintenance to optimize performance, we have you covered. Trust our experts to deliver exceptional service, improve energy efficiency, and ensure a comfortable indoor environment. Experience the expertise and reliability of our heat pump services today.

Meet Lebanon’s Authority in Plumbing and HVAC

With years of experience serving the Lebanon area, Jerm’s Home Services has established itself as a trusted name in the plumbing and HVAC industry. Our team of qualified technicians is highly trained and knowledgeable in the latest industry practices and technologies. We have a deep understanding of the specific needs and challenges faced by residents and businesses in New Hampshire.

As a local company, we take pride in our strong reputation for delivering exceptional service and exceeding customer expectations. We are dedicated to providing reliable, efficient, and cost-effective solutions tailored to the unique requirements of our valued clients. With Jerm’s Home Services, you can trust that your plumbing and HVAC needs are in expert hands.

FAQs on Plumbers and HVAC Experts

Is HVAC the same as plumbing?

While both HVAC (Heating, Ventilation, and Air Conditioning) and plumbing are essential components of a building’s infrastructure, they serve distinct purposes and require different expertise. HVAC systems focus on controlling the temperature, humidity, and air quality within a building, ensuring comfortable and healthy indoor environments. This includes heating, cooling, and ventilation systems. 

On the other hand, plumbing primarily deals with the distribution of water and the management of waste and drainage systems. It involves the installation, repair, and maintenance of pipes, fixtures, and appliances related to water supply and sanitation. HVAC technicians specialize in designing, installing, and maintaining HVAC systems, while plumbers specialize in water supply, drainage, and sewage systems.

Although there may be some overlapping areas, such as connections between HVAC systems and plumbing for water-based cooling, they are distinct fields with their own set of skills, codes, and regulations. Proper installation, maintenance, and repairs in both HVAC and plumbing are crucial for the overall functionality and comfort of a building.

Is HVAC connected to the water heater?

Yes, HVAC systems can be connected to water heaters in certain configurations. This connection typically occurs when a hydronic heating system is used, which utilizes water as the medium to transfer heat. In such systems, the water heater provides hot water that circulates through pipes or tubing, delivering heat to various components of the HVAC system, such as radiators, baseboard heaters, or radiant floor heating systems. This integration allows for efficient heating of the space while utilizing the heat generated by the water heater.

It’s important to note that not all HVAC systems are connected to water heaters. Many HVAC systems operate independently using methods such as forced air or electric heating. The integration of water heaters with HVAC systems is commonly seen in hydronic heating systems, where the water heater serves as the heat source. Proper installation, control, and maintenance are essential to ensure the safe and efficient operation of these interconnected systems. Consulting with HVAC professionals familiar with hydronic heating can help determine if this connection is suitable for your specific heating needs.

What is HVAC piping called?

In HVAC systems, the piping used for various purposes is commonly referred to as HVAC piping. It serves as a network of conduits through which fluids, such as water or refrigerant, flow to facilitate the heating, cooling, and ventilation processes.

The specific type of piping used in HVAC systems depends on the application and the medium being transported. Some commonly used types of HVAC piping include:

  • Copper Piping: This is a popular choice for refrigerant lines due to its excellent thermal conductivity and durability.
  • PVC (Polyvinyl Chloride) Piping: PVC pipes are commonly used for drainage, condensate lines, and venting purposes in HVAC systems.
  • Steel Piping: Steel pipes are used in high-pressure applications and for transporting hot water or steam.
  • PEX (Cross-linked Polyethylene) Piping: PEX piping is gaining popularity for its flexibility, corrosion resistance, and ease of installation in hydronic heating systems.
  • Flexible Ductwork: While not technically piping, flexible ductwork is used for distributing conditioned air in HVAC systems.

Proper selection and installation of HVAC piping are crucial for efficient and reliable system performance. Consulting with HVAC professionals can ensure the appropriate choice of piping material based on system requirements and local codes and regulations.

Is central AC connected to the water line?

No, a central air conditioning (AC) system is typically not directly connected to a water line. Central AC systems primarily operate using refrigerants to transfer heat and cool the air. The refrigerant circulates through a closed-loop system that includes the indoor and outdoor units, the compressor, and the evaporator and condenser coils.

However, there is one instance where a central AC system may have a connection to a water line, and that is when it includes a condensate drain line. During the cooling process, moisture in the air condenses on the evaporator coil, forming water droplets. This condensed water is collected and drained away through a condensate drain line, which is typically connected to the plumbing system’s wastewater or drainage system.

It’s important to ensure that the condensate drain line is properly installed and maintained to prevent any leaks or water damage. Regular inspections and cleaning of the condensate drain line are recommended to ensure the efficient and reliable operation of the central AC system.

When it comes to plumbing and HVAC services in Lebanon, Jerm’s Home Services is your trusted partner. We are committed to delivering exceptional service and ensuring your complete satisfaction. Contact us today at (802) 649-7317 to schedule an appointment or learn more about our plumbing, heating, and air conditioning services.

SCHEDULE YOUR SERVICE

WITH OUR PROFESSIONALS





    Douglas Ayres
    Great service on our two oil furnaces, returning them to excellent efficiency. Numerous improvements made, always with honest discussions of safety and costs. Many thanks
    Michael Kelly
    Jerm’s is the best. Always on time and very clean and professional. The technician Hunter is great and he has done numerous jobs for us.
    Elaine Beattie
    Terrific service. Very helpful and responsive.
    Bettina Read
    Everyone at Jerm’s is professional and friendly, both the technicians and the office staff. Super dependable and knowledgeable. I recommend them to all my clients.
    A G
    Excellent customer service. They installed new baseboard heat unit and wore booties in the house, politely greeted, and put down drop cloths in their work area. Very knowledgable, willing to answer questions, and professional.
    Erik Endrulat
    I had a great experience with Jerm’s with a recent gas range install. Aaron and Chris were courteous, great communicators, and provided overall excellent service. I wouldn’t hesitate to hire them again or recommend them to a friend.
    Ginny Kuhnert
    It was a very satisfactory experience. He was very professional and explained anything I needed to know.
    Darin Godfrey
    Very dependable, honest, professional. Quality work done by very nice and caring people. I highly recommend Jerm's Plumbing.
    Nicole Affeldt
    Kevin Welch arrived on time and with a friendly disposition, taking care to inquire about parking and graciously asking if he may come in. These small details demonstrate immediately that the home owner is valued and respected! Kevin’s service and work were excellent, taking the time to identify what was most important during his visit and delivering on it 100% In addition, he took the time teach me in appropriate terminology about the furnace, its components, and small details to watch for as it is an aging unit.It was a pleasure to have him, and to conclude the maintenance with absolute confidence that my heating needs are in good order. Jerm’s focuses on relationship building, impeccable service, and serving/sharing options with transparency. This is the company to call. I look forward to many more years of their service and aid in caring for my home and well-being. Thank you Kevin!
    Sally Mansur
    Jerm's technician provided thorough maintenance of my hybrid heat pump/electric hot water heater and my high-efficiency propane boiler.Jerm's communicates clearly and they are professional and perform terrific work. An excellent value for my money.
    L.F. Crowe
    our first experience with Jerm"s was great. The Tech was friendly and told me what he was going to do. Thank you I am sure we will do business with you again. Larry & Natalie Crowe
    Claire Geno
    Very responsive and follow up when they say they will. Great experience with Aaron, who went the extra mile to fix an issue for us that came up after completing scheduled maintenance work.
    David Lutz
    I love the level of communication that is given from time of booking appointment to actual arrival of plumber on site, text and emails are provided with all you need to know.
    Kristin Rookey
    Travis and Hunter did a great job installing my new water heater. They were on time, explained my options clearly, and left the space tidy. Everyone that I spoke to from the first call to the day of was helpful and professional.
    Henry Bromberg
    the tech was polite, respectful, knowledgeable, got the job done properly. thank you
    Nicole Turner
    I cannot say enough about how highly I would recommend this company. From my initial contact with Dawn, explaining my situation, to my final conversation with Stephanie, everyone I spoke with at the company was very professional and helpful. Dawn was able to schedule an appointment for my leaking hot water heater for the very next day (after waiting several days for another plumber to even call me back!). Not only did she get it scheduled for the following day, she phoned me back the SAME DAY because they had an opening in the schedule and wanted to know if the technicians could come EARLY. The technicians (Hunter & Zach) arrived promptly and were courteous and explained everything as well as the options available. Jerm's will definitely be my go-to for my plumbing needs and I will definitely tell others about the company and my extremely positive experience with them.
    Michael Anderson
    Jeremy did what 2 other techs couldn't figure out. Highly recommend.
    Lisa Francomacaro
    I am a young woman who is often home alone when getting plumbing and heating services for my condo. I have used Jerm's several times now - for a dishwasher installation, a new sink/faucet installation, a leaky pipe, and routine maintenance of my Rinnai forced hot air propane heater. Every time they send me a photo of the technician with their name in advance so I know who to expect at my door. The technician has always identified themselves by the name sent in advance. In addition to reliable work with clear upfront prices, I have always felt safe. Their techs also do a great job of explaining processes to someone with no plumbing or HVAC knowledge!Just adding to my review- Eric just came by and replaced an ancient hot water heater for me - did a lovely job and made sure I knew how to turn on/off the supply lines in case of emergency.
    Colleen Wolter
    Jerm's Home Services is the most professional plumbing company we have ever worked with. From the initial phone call to the actual plumbing services, they were polite, communicative and a pleasure to work with. The technicians were clean, timely and efficient. Highly recommend this company!
    Clara Gimenez
    Excellent, professional services. From Stephanie, the scheduler answering the phones, to the technicians coming to the home, everyone was responsive and skilled. We appreciated the timely response, the texted updates regarding time of arrival, and the detailed estimates for the project. Special thanks to Kevin for his detailed heat pumpinstallation plans, and to Eric, who went the extra mile to complete a repair on short notice:Super fast, clean and detailed work.
    NewHampshire-Bob
    Resolved our issue quickly, mouse house in the electrical compartment of the outdoor condenser, the mice chewed the insulation off the electrical wires... The bill was not small though.
    Jeff Neily
    I appreciated how responsive the technician and the office were in answering my questions. Also, I appreciated being advised on each stage of the installation of the mini splits.
    Cate Meno
    Jerms always does solid work. Appreciate the techs like Jeremy and Aaron who take time to explain things to us and walk us through our options. We’ve had them put in mini splits, replace water heater, water softener and boiler. Great job every time. Plus they wear booties over their boots so they don’t track mud/dirt into your house.
    Charles Buhrman
    Travis was great! Professional and upfront about costs. Got my boiler running well again. My pregnant wife is very happy about having our hot water back!
    Green Mountain Boy
    Attention to detail by Zach was very much appreciated.
    Gustav Peebles
    Everything is great about Jerm's-- from the easy and prompt scheduling to the expert and friendly service from folks like Travis. Will always call them back!
    Thomas Masaryk
    Exceptional, professional service.
    Bryan LaFountaine
    Travis was very professional, knowledgeable and efficient. Jerm's was able to expedite our appointment. This was the second time we've used Jerms. I highly recommend them!!
    Patrick Cunneen
    Quick assessment of what needed to be done. All fixed and working great. No complaints. Thanks
    Paul West
    We have used Jerm’s for multiple issues and they are always professional and responsive. Kevin is the only guy I’ll call to work on our boiler from this point on.
    Leigh Wasserman
    The whole process was easy, efficient and pain free. Travis was excellent and now our condo is so comfortable! I would highly recommend Jerm's and Travis to anyone looking for ductless air.
    Cody
    From the beginning Jerm's was professional and accurate at quoting the space we were looking to heat and cool with a mini-split heat pump. Communication is of utmost importance to us and their scheduling/payment system was quite easy to use. From there we were able to reach someone on the phone fairly easily - or calls were returned in a timely manner. I'm glad I chose to trust Jerm's with my business. Finally, the installer was professional, on time, and thoroughly explained the work which was done.
    Tim Dowd
    Jeremy and Aaron were excellent. They described the work that was to be done. They were willing to listen to our concerns and find solutions that worked for our home. I highly recommend them.
    Caron Bronstein
    I am very impressed with the professionalism and expertise that the tech from Jerm's exhibited while doing the repairs at my house. He explained what the problem was, how he would fix it and clearly showed that the repair was completed. I would highly recommend both Jerm's and specifically Eric Beck, the tech who did the work at my house.
    Lucas McKittrick
    Friendly, prompt, and helpful. Travis and Scott communicated with us easily and smoothly completed the work we needed. Thanks!
    Ruth Kett
    Excellent service and timing
    Natalie Hopkins
    Zach, our technician was excellent. Very professional, skilled, kind and an excellent communicator. Our project was involved and we encountered many bumps in the road and through it all we were so glad that we had Zach working on our bathrooms. We always felt comfortable with him in our home and would recommend him time and time again. Stephanie was also wonderful to communicate with for all our scheduling needs. Of the many contractors we’ve worked with on our remodel, Jerm’s has been the best.
    E W
    Great to deal with. Came earlier than expected. Professional and efficient!
    Lee Michaels
    Kevin and Aaron did an excellent job fixing the plumbing problems. They also were very patient and did a first class job of explaining to me the value of a preventative maintenance on my aging boiler and heat pump systems. So now I have a roadmap going forward on what I should be doing to have my systems function well. These guys are awesome.
    Viktor Witkowski
    Aaron and Kevin were an amazing, efficient, and professional team. They arrived in the morning to install a Fujitsu heat pump and worked hard to finish the job by afternoon. Lots of attention to detail too. I cannot recommend them enough.
    chuck lowell
    High quality, professional service, Travis and the team were top-notch. Highly recommend Jerm's!
    SAS Registrar
    highly recommend. Used for HVAC servicing. technicians professional and responsive.
    Chris DeGrasse
    Professional, on time, fair estimate. Aaron & Jeremy were great to deal with. They worked from the time they arrived until the time they completed. When finished, they cleaned everything and left the work area spotless. I would recommend Jerm's!
    Jennie Miller
    We recently used Jerm's to clean and service our air conditioning units and to repair a dripping tub faucet. They are extremely responsive (someone answers the phone!!), easy to schedule, and they arrived on time. The technicians give an estimate before they start the work and the work done is high quality. While not least expensive option, I was VERY impressed with their professionalism and ease of contact/communication. We would definitely use them again.
    Judith Wilson
    Repairman was very professional - arrived when he was expected, cleaned up after and did good work. Very satisfied.
    john ferney
    Any interaction we have had with Jerm's has been positive. Technicians are on time, explain the work they are doing, are pleasant and courteous. Prices are reasonable. We highly recommend Jerm's.
    Jason czora
    I was debating about having mini splits out in at my house and searched the web for companies in our area. After reading reviews, it was obvious to use Jerm’s. I called and scheduled the appointment to get a quote and Travis showed up on time. Travis was pleasant, professional, and helpful. He worked up a quote and let me know that the office would be sending me an email with all the info. There wasn’t an ounce of pressure to make a decision and Travis left. We decided to go with Jerm’s and scheduled an instal date of July 20th. On June 28th the office called to let me know an opening became available for June 30th if I wanted it… uh YEAH!!. On the 30th Travis and Aaron showed up again on time to start my instal. I can’t state enough how happy I was with both of them. Very professional, considerate (took their booties on and off each time the came in and out of my house which was a million times) and pleasant. They worked non stop and got the entire job done in one day. The quality of work was amazing. They took added time to make sure as much of the lines that they could hide they did. All the runs were straight and organized and look amazing. I honestly don’t know if Jerm’s is the least expensive out there or not but I honestly don’t care… their work is the best and that’s what matters most to me. A reputable, professional, honest company you can trust, and mostly due to Travis and Aaron’s great work and personalities. Thank you Jerm’s and thank you Travis and Aaron!!
    Patrick Temple
    Had an issue with piping under our sink. Was fit in between jobs by a technician and assistant who were very polite and respectful in all actions and applications. Problem was quickly resolved and I feel my wife and I have found a very reliable plumbing service for future needs.
    Pam Duchaine
    We had a very positive experience with this firm. We are renting a home from owners for two months and could not get it to cool properly when June turned warm and muggy.The earliest appointment they could give us was two weeks out, but they later called and came out that day. Jeremy patiently explained to us that to effectively use these mini split units we had to set the temperature many many degrees lower than desired and “swing” the louvers. This is much different than in our home in AZ where we set the temperature to that desired.We appreciate the fine service, both from the scheduler and the tech expert. We are now quite comfortable.
    Martin Grant
    Great customer service and communication! Travis (the technician) was kind, respectful, and friendly. He even showed me how to conduct routine maintenance on my hot water heater myself to extend the life of our unit. I definitely recommend Jerm's!
    Hal Sheeler
    Zach came on the same day called for a sink/dishwasher leak. He was exceptionally competent, efficient, and amiable. Problems solved. Very pleased! Would highly recommend!
    Robert Kersch
    Attentive to my needs!Service was/is super and their timely addressing of my problem was excellent.Hopefully they'll be able to tackle and resolve my boiler/heating problemin a timely fashion too. Time will tell.Dawn is a delight to work with and an exceptionally good "face" for Jerm's.What a pleasure it is to deal with professionals!
    Bettina Read
    I recommend Jerm's to all my client's and use them at my own home. They are great! The text to let you know they're on the way with a photo of the tech. They are friendly, helpful and skillful. They provide detailed estimates of work to be done and include photos.
    Richard Stanton
    We used Jerm's for two different kinds of services. The first was to fix our forced water radiated heating system. Travis and company did a masterful job. It is night and day different.The second job was to fix some poorly installed DIY pluming in our master bath that caused backup in the toilet, shower, and sink. Zach and his crew also did an amazing job.Additionally, the office crew was very friendly and easy to work with. Their communication about who, what where, when, why, and how is second to none. I always got timely emails and text messages regarding things. Text messages even show you a picture of your technician before they arrive.10 outta 10 absolutely recommend. I hope I won't need them in the future but if I do I will not hesitate or even consider another company at this point.
    Luther Johnson
    Travis and two of his teammates did a great job installing a waterheater for us today. I especially appreciated his patience with explaining how the unit works, a great job all around.
    Greg Sieglinger
    Zach showed up super fast, diagnosed the problem and had it replaced almost instantly. Very happy with how quickly he took care of our issue. Would go back for future plumbing needs.----------‐Sure enough needed more work on the heating system. Was given a grim diagnosis and steep estimate to remedy from another local outlet. Jeremy and Aaron came right out, parts on hand all while having a quicker, and a lot less expensive fix that seems to have taken care of the issue. Really nothing but praise for every encounter so far.
    merle myerson
    From the first time I reached out to JERMS they were helpful and got me scheduled (they found a cancellation and got me in within one week). The let me know who was coming and sent me alerts to confirm and also that he was on his way. He came w/in 5 minutes of the scheduled timeEric was very professional, explained everything and showed me exact costs as we went along. He got back to me that day with an estimate of parts needed. He was excellet!In a time where it seems that customer service may or may not be a priority, it seems to be at JERMS.
    Andrew Stewart
    Replaced leaking sink valves efficiently and in good spirit.
    Ann Schiavo
    Eric arrived and quickly figured out what our leak was and fixed it in a timely manner. He was courteous, professional, knowledgable and workspace was clean when repairing as well as cleaned up the work space after. He was also here to provide an estimate for an additional repair. I will not hesitant to hire Jerm’s for that repair too. Eric was the best, Thanks Eric!
    Jean Behnke
    We had our shower hardware replaced. Zach did an excellent job, was clean, tidy, and professional. He included us in decisions. This is a terrific company.
    Sarah Dillon
    I can't say enough about these folks. We recently purchased this home. I was doing some minor repairs on the kitchen sink. When I shut off the water to the kitchen. I was not aware that the shut off valves didn't work. The water kept coming through and was slowly flooding under our kitchen sink. I reached out to Jerms and Dawn was a rock star! She knew we were in a bind and was able to get someone out with in 30 mins. Eric was very friendly and very educated. He was not only able to help with fixing the shut off valves in the basement, he also installed them in the kitchen. He then was able to fix the attempt I was making of updating the plumbing that was corroded and we are as good as new. Thank you so much for being so quick and helping us out when we were in a bind.
    Zachary Graham
    I called Jerm's late last week after having a leak in our hot water heater. I spoke with Stephanie, who was able to have someone sent to us the same day! Travis came to our house, inspected the hot water heater and told us that we needed a new unit. He made sure that we had our questions answered, and provided quotes during his visit. We had the unit installed 3 business days later, with a holiday weekend sandwiched in between. Very happy with everything that we have received from Jerm's. I'd highly recommend them!
    Rachel Davis
    Our technicians did a great job and were very professional. We will be using Jerms again.
    The MooreFour
    Very professional polite and helpful.
    Kurt Geffken
    Very quick to come out and give an estimate when our water heater broke. Able to come by the next day and replace it. Very knowledgeable staff, friendly, and did a great job. Definitely using them for future plumbing problems
    Ellen eisenberg
    Zach took the time to thoughtfully diagnose our plumbing problem. In an old house that can be challenging. He fixed the problem, He is a skilled knowledgeable professional who goes above and beyond. Jerm provides great service and we recommend them highly
    Betsy Greene
    Eric did an excellent job! Next I won’t wait so long to have a job done. Thank you.
    Sarah Clark
    Kevin was great--he came the day we found the problem to diagnose it, explained our options clearly, and was friendly and personable too. We always have a great experience with Jerm's, and working with Kevin on replacing our hot water heater was no exception.
    Lori Wick
    Jerm's Plumbing and Heating is such a pleasure to work with from the follow through in the office to the service provided by Travis Nugent. They are professional, responsive and do quality work. I highly recommend them.
    Carol Lane
    I had a great experience this afternoon. Not only did Eric fix the problem with my washer, but he found the cause of the leak in my kitchen faucet. There was a fair and open discussion of the price for the replacement piece in the kitchen.
    Edward Fielding
    At the start of the pandemic Jerm's crew installed a mini-split (heat pump) for us. Great, efficient crew coordinating with the equipment drop off, electrician and plumbers/HVAC specialists.After recently installing solar, I had them service my propane boiler and on Jeremy suggested upgrading to a hybrid hot water tank to take advantage of all of the electricity we've been generating. Great idea so I had them back to install a highly efficient hybrid hot water tank from Rheem.Once again Jeremy and Travis did a professional job. They even spotted and replaced a part in the old plumbing that looked suspect.When you want something done right, call the pros and these guys are it.
    Lindsay Watts
    We had an amazing experience with Jerm’s — Zach Fournier was our technician and I cannot speak highly enough about his work and professionalism. Highly recommend!!
    Harte Crow
    Excellent in all respects…difficult leak which had been seemingly impossible to fix was stopped completely.
    Megan Bird
    Extremely professional and high quality work.
    James Symonds
    This was our first time using Jerm's for our plumbing needs and we were very pleased. Eric was very professional and courteous and did an excellent job resolving our plumbing problems and Dawn was very helpful in scheduling our appointment and emailing/texting us with updates. Based on this experience we would highly recommend Jerm's for your plumbing needs!Jim & Sandy Symonds
    Jason Nash
    My first interaction with Jerm's was with Stephine who answered the phone. She was very polite and professional, and helped me schedule a tech to come out and see why my water wasn't running. She was able to get me a tech quickly, and Eric showed up promptly at the time he was slated to arrive. Eric was very polite, and attentive, and was able to troubleshoot my issue confidently. He offered several different choices for repairs, and upgrades, and showed me detailed quotes for each. I chose to replace the water tank and associated hardware, which he did quite expertly. The before and after pictures are night and day. I will definitely look to using Jerm's again in the future, and would recommend them to anyone looking for a good plumber.
    Christopher Johnson
    From beginning to end we knew we were in good hands. Courteous and knowledgeable installers got the job done on time, and it looks like a work of art.
    Nancy M
    Excellent work! Thank you for a job well done.
    Joyce Dion
    My wife and I are both VERY satisfied with Zack's installation of a corner shower to replace our old claw foot tub and a new ADA compliant toilet. We were both pleased with his quality workmanship and attention to details. We highly recommendJerm's Plumbing and Heating, Inc.
    Dave Barrell
    Prompt and satisfactorily solved issue. THANKS!
    Emily Santaw
    After calling a local business that installs heat pumps and being told that they are booking 18-24 months out and new clients should "feel free to call back in 6 months" just to talk with someone, I did a little more calling and found out that Jerm's installs heat pumps. I was able to talk with Travis right away. He took some measurements and pictures, conferred with an electrician and actually was able to start the installation that day! Admittedly, this was sort of the "perfect storm" of circumstances and no one should expect service this quickly but Travis is amazing! He knows the product inside and out. He's very efficient as well as personable. Working with him has been a pleasure. One of the biggest reasons I felt that I didn't need to keep looking was because Jerm's handles the entire installation. In my case, that includes subcontracting with an electrician because my electrical box is too old and too small to add the heat pump. The peace of mind that comes with having professionals take care of the entire installation is immeasurable. This is my 3rd experience with Jerm's this year and every one of them has been wonderful. Stephanie in the office is so easy to deal with. She's very knowledgeable and helpful.
    Sam Swift
    Jerm's has, by far, been the most professional and reliable service I have used since moving to the Upper Valley (July 2021).They installed my new furnace under an emergent condition during the coldest week of the season.I had my furnace serviced by a different provider in the fall of 2022 and was told it was in good working order when in reality it was on its last legs. It actually failed two days before Christmas! I was frantically calling everyone in the Upper Valley. Jerm's was not only the most competitively priced but were the quickest to get me in the books; they were able to complete the job on 12/27. I also work night shifts and they were more than willing to work with my schedule. In fact, one of the technicians came out early just to meet me in person before I went to bed. It's now been 3 months later and I couldn't be happier with the product. Even when I had a question about the new installation they promptly were able to get a technician out to look at it.They're very professional, timely, and knowledge. I also really love they they send out emails and text messages with a photo of the technician that's coming by. They will forever be servicing my heating and plumbing needs. I will be recommending them to everyone.
    John
    Great experience with Zach Fournier. He was highly competent, friendly, prompt and did a great job. Highly recommended.
    Jacob Holt
    Had a plumber come over to cap a gas line. Communication was excellent and the service was quick and professional.
    Alan D.
    The team at Jerm's were extremely polite, professional, flexible, and transparent from quoting to booking to installation. Communication was also excellent. They took extra care to protect our floors and carpet during the installation of a new combi boiler (the unit was on the second floor). 2 unexpected problems came up during the install which they addressed openly and neither issue added any expense to the project. They also stayed until the project was completely finished. We could not be more pleased with the process start to finish.
    Kit Nick Burnham
    From the initial phone call to Jerms and speaking with Dawn to the completion of work and review with Jeremy the employees were professional, courteous, kind, knowledgeable and human, a trait lost on many in these times! Jeremy and Mike responded quickly, had a quote within 30 minutes and rearranged schedules to prioritize getting heat back into the house. They arrived on time, if not early, (with texts and emails advising they were enroute) they respected the house with booties and carpets, and Jeremy explained everything about the new system to me before leaving, making sure I had no questions or concerns. Thank you Dawn, Jeremy and Mike! I will be recommending Jerms to anyone in search of plumbing and heating services!
    shyrl rafus
    The staff are very helpful in every way. The lady in the office is a peach. She does what ever she can to insure that you get great service. The Tex’s are great they take the time to explain everything they need to do. The are very professional in there work. They are the best plumbers around.
    Jenny L
    Technician was efficient, knowledgeable and respectful. He diagnosed and fixed our heating system in a single trip.
    Deborah
    My experience with Jerm’s Plumbing and Heating was terrific all the way around! From the office staff to the plumbing technicians, everyone was courteous and pleasant. Service was scheduled quickly and communication was excellent, including a notice that the technician(s) were on their way - photo included. My primary technician, Zach F., was prompt, he explained what he was going to do (how and why), he did not try to up sell anything. The work was done well and he gave a “tour” of the completed work. Items in the work area were protected and the area was well cleaned upon completion of the job.I would not hesitate to call Jerm’s for any future plumbing needs and have already recommended the company to my neighbors.Thank you to everyone from Jerm’s, it was a pleasure doing business with you!Debby Childs/Eleanor Huke
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