Lebanon, New Hampshire Plumbing and HVAC Experts

Welcome to Jerm’s Home Services, the leading provider of plumbing and HVAC solutions in Lebanon, New Hampshire. We are experienced plumbers and HVAC experts, offering a wide range of services to meet your residential and commercial needs. With our expertise and commitment to customer satisfaction, we are the go-to choice for all your plumbing and HVAC repair, installation, and maintenance needs.

Give us a call today to schedule a plumbing or HVAC job with our experts. We’re prepared to help you find the most cost-effective answers to your drain, sewer, heating, or AC problem in Lebanon, New Hampshire.

Our Services

The last thing you need is an unexpected leak in your water lines or a broken furnace during the dead of winter. If you need plumbing or HVAC help fast, look no further than Jerm’s Home Services. We’re your drain, sewer, heating, and air conditioning service provider who is committed to delivering exceptional solutions and results. We pride ourselves on offering comprehensive plumbing and HVAC services to ensure optimal comfort and efficiency in your home or business.

Our services include:

TANKLESS WATER HEATERS

We specialize in providing efficient and reliable tankless water heater solutions for your residential or commercial property. Say goodbye to traditional water heaters and embrace the benefits of on-demand hot water with our cutting-edge tankless systems. Our skilled technicians will assess your specific hot water needs, recommend the ideal tankless unit, and expertly install it with precision and care. Enjoy endless hot water, energy savings, and a compact footprint with our top-of-the-line tankless water heater installations. Trust us to deliver exceptional workmanship and superior customer satisfaction.

FURNACES

We provide reliable solutions for your heating needs. Our skilled technicians have in-depth knowledge of furnaces and are equipped to handle installations, repairs, and maintenance. Whether you need a new furnace installed, an existing unit repaired, or routine maintenance to ensure optimal performance, we have you covered. We prioritize quality workmanship, attention to detail, and customer satisfaction. Trust us to deliver exceptional service, improve energy efficiency, and ensure a warm and comfortable environment in your home or business. Experience the expertise and reliability of our furnace services today.

AC REPAIR & MAINTENANCE

Stay cool and comfortable all Summer with our expert AC repair and maintenance service. Our team of skilled technicians specializes in diagnosing and resolving air conditioning issues promptly and efficiently. Whether it’s a malfunctioning compressor, refrigerant leak, or electrical problem, we have the expertise to get your AC system up and running in no time. Our comprehensive maintenance plans ensure optimal performance, energy efficiency, and extended lifespan for your AC unit. From thorough inspections to cleaning coils and filters, we prioritize preventive measures to prevent future breakdowns. Trust our experts to deliver exceptional workmanship, reliable repairs, and personalized service for all your AC repair and maintenance needs.

WATER FILTRATION SYSTEM

Experience pure and clean water with our professional water filtration system installation. Our team of experts is dedicated to providing you with safe and healthy drinking water by installing high-quality water filtration systems. We understand the importance of removing impurities and contaminants from your water supply, which is why we offer a wide range of filtration options tailored to your specific needs. From carbon filters to reverse osmosis systems, our skilled technicians will assess your water quality and recommend the most suitable filtration solution. Enjoy the peace of mind that comes with clean and refreshing water by entrusting our experts with your water filtration system installation.

WATER HEATERS

We provide top-notch water heater solutions for your residential or commercial property. With our team of skilled technicians and extensive knowledge in the field, we understand the importance of a reliable and efficient water heater. Whether you need a new water heater installed, repaired, or maintained, our experts have got you covered. We work with a variety of water heater types and brands, ensuring that we can cater to your specific requirements. Trust us to deliver exceptional workmanship, prompt service, and personalized solutions for all your water heater needs.

GARBAGE DISPOSAL INSTALLATION

With our team of highly skilled technicians and extensive experience in the field, we guarantee a seamless and efficient installation process. Our experts meticulously assess your kitchen’s plumbing system to ensure compatibility and prevent any issues. We only work with top-quality garbage disposal units, ensuring durability and optimal performance. Our installations adhere to strict safety protocols and comply with all relevant regulations. With our attention to detail and commitment to customer satisfaction, we deliver precise measurements, seamless functionality, and minimal disruption to your daily routine. Upgrade your kitchen with our expert garbage disposal installation service today.

GAS LINE REPAIR

With our team of highly skilled technicians and extensive experience in gas line repairs, we guarantee efficient and reliable solutions. We understand the importance of gas line safety, which is why we prioritize thorough inspections and accurate diagnostics. Using advanced equipment and industry-leading techniques, we swiftly identify any leaks or issues in your gas line. Our experts adhere to strict safety protocols and follow local regulations to ensure a secure repair process. Rest assured that your gas line repair needs are in capable hands with our dedicated team.

GAS LINE INSTALLATION

Experience the utmost professionalism and expertise with our gas line installations. Our team of highly trained technicians specializes in safe and efficient gas line installation. With meticulous attention to detail, we assess your property’s specific requirements and provide customized solutions that adhere to local codes and regulations. We use top-quality materials and state-of-the-art techniques to ensure a secure and reliable gas line. From residential to commercial properties, we prioritize safety and precision to deliver exceptional results. Trust our experts to handle your gas line installation needs with the utmost care and expertise, providing you with peace of mind and convenience.

REPIPING

We offer reliable and efficient repiping solutions for your residential or commercial property. With our team of skilled professionals and years of experience, we understand the importance of a properly functioning plumbing system. Whether you’re dealing with corroded pipes, frequent leaks, or low water pressure, our experts will assess your plumbing infrastructure and develop a tailored repiping plan. We utilize high-quality materials and employ advanced techniques to ensure durable and long-lasting results. Trust us to deliver meticulous workmanship, timely completion, and minimal disruption to your daily routine. Experience the benefits of a refreshed and reliable plumbing system with our exceptional repiping service.

SHOWER INSTALLATION

Experience the luxury and convenience of a professionally installed shower with our expert shower installation.. Our team of skilled technicians specializes in delivering flawless shower installations, whether it’s a new construction or a bathroom renovation. We pay meticulous attention to every detail, ensuring proper plumbing connections, secure fixture installations, and impeccable waterproofing. With our expertise in a wide range of shower types and designs, we can bring your vision to life. We work with high-quality materials and cutting-edge techniques to ensure a durable and long-lasting installation. Trust our experts to transform your bathroom into a stylish and functional oasis with our exceptional shower installations.

WATER SOFTENERS

Experience the benefits of softened water with our expert water softener installation. Hard water can cause various issues, including limescale buildup, reduced appliance efficiency, and dry skin. Our skilled technicians provide customized water softener solutions tailored to your specific needs. We assess your water quality, recommend the ideal water softener system, and expertly install it with precision. By removing minerals that cause hardness, our high-quality water softeners enhance the longevity of your plumbing system, improve water quality, and provide numerous benefits for your home or business. Trust us to deliver exceptional workmanship, reliable performance, and outstanding customer satisfaction.

WELL PUMP REPLACEMENT

Ensure a reliable water supply with our expert well pump replacements. Our team of skilled technicians specializes in diagnosing and replacing well pumps to restore optimal water flow. We understand the importance of a properly functioning well pump for your daily water needs. With our expertise and top-quality equipment, we guarantee a seamless replacement process, minimizing downtime and disruptions. Trust us to assess your well system, recommend the right pump for your needs, and expertly install it for efficient and reliable water supply. Experience peace of mind knowing that your well pump replacement is in the hands of our knowledgeable professionals.

AC FILTER REPLACEMENTS

Maximize your air conditioning system’s performance with our AC filter replacements. We understand the critical role that clean and efficient filters play in maintaining indoor air quality and prolonging the lifespan of your AC unit. Our skilled technicians will assess your system, recommend the appropriate filters, and promptly replace them with precision. With our top-quality filters, you can enjoy improved airflow, reduced energy consumption, and healthier indoor air. Trust our experts to ensure that your AC filters are regularly replaced, optimizing the performance and efficiency of your cooling system. Stay cool, comfortable, and breathe easy with our exceptional AC filter replacements.

AIR HANDLER

We provide reliable and efficient solutions for your air handling needs. Our skilled technicians have in-depth knowledge of air handler systems and are equipped to handle installations, repairs, and maintenance. Whether you need a new air handler installed, an existing unit repaired, or routine maintenance to keep your system running smoothly, we have you covered. We prioritize quality workmanship, attention to detail, and customer satisfaction. Trust us to deliver exceptional service, optimize airflow, and ensure proper ventilation for a comfortable and healthy indoor environment. Experience the expertise and reliability of our air handler services today.

BOILER REPAIR AND INSTALLATION

We deliver reliable and efficient solutions for your heating needs. Our skilled technicians have extensive experience in boiler systems and are equipped to handle repairs, installations, and maintenance with precision. Whether your boiler is malfunctioning, inefficient, or you need a new installation, we have the expertise to get the job done right. We prioritize quality workmanship, thorough diagnostics, and customer satisfaction. Trust us to deliver exceptional service, restore optimal heating performance, and ensure a warm and comfortable environment in your home or business. Experience the expertise and reliability of our boiler repair and installation services today.

DUCTLESS MINI SPLIT 

Experience optimal comfort and efficiency with our expert ductless mini split installation. Our skilled technicians deliver reliable and customized solutions for your heating and cooling needs. Ductless mini split systems offer precise temperature control, energy efficiency, and flexibility for any space. Whether it’s a single room or multiple areas, we assess your specific requirements and recommend the ideal system for your needs. With our meticulous installation process, we ensure seamless integration, minimal disruptions, and maximum performance. Trust our experts to deliver exceptional workmanship, reliable installations, and personalized service for all your ductless mini split needs. Enjoy the comfort and convenience of a ductless solution with our professional installation service.

HEAT PUMPS

We provide efficient and reliable solutions for your heating and cooling needs. Our skilled technicians have extensive knowledge of heat pump systems and are equipped to handle installations, repairs, and maintenance. Heat pumps offer energy-efficient heating and cooling capabilities, making them a smart choice for year-round comfort. Whether you need a new heat pump installed, an existing unit repaired, or routine maintenance to optimize performance, we have you covered. Trust our experts to deliver exceptional service, improve energy efficiency, and ensure a comfortable indoor environment. Experience the expertise and reliability of our heat pump services today.

Meet Lebanon’s Authority in Plumbing and HVAC

With years of experience serving the Lebanon area, Jerm’s Home Services has established itself as a trusted name in the plumbing and HVAC industry. Our team of qualified technicians is highly trained and knowledgeable in the latest industry practices and technologies. We have a deep understanding of the specific needs and challenges faced by residents and businesses in New Hampshire.

As a local company, we take pride in our strong reputation for delivering exceptional service and exceeding customer expectations. We are dedicated to providing reliable, efficient, and cost-effective solutions tailored to the unique requirements of our valued clients. With Jerm’s Home Services, you can trust that your plumbing and HVAC needs are in expert hands.

FAQs on Plumbers and HVAC Experts

While both HVAC (Heating, Ventilation, and Air Conditioning) and plumbing are essential components of a building’s infrastructure, they serve distinct purposes and require different expertise. HVAC systems focus on controlling the temperature, humidity, and air quality within a building, ensuring comfortable and healthy indoor environments. This includes heating, cooling, and ventilation systems. 

On the other hand, plumbing primarily deals with the distribution of water and the management of waste and drainage systems. It involves the installation, repair, and maintenance of pipes, fixtures, and appliances related to water supply and sanitation. HVAC technicians specialize in designing, installing, and maintaining HVAC systems, while plumbers specialize in water supply, drainage, and sewage systems.

Although there may be some overlapping areas, such as connections between HVAC systems and plumbing for water-based cooling, they are distinct fields with their own set of skills, codes, and regulations. Proper installation, maintenance, and repairs in both HVAC and plumbing are crucial for the overall functionality and comfort of a building.

Yes, HVAC systems can be connected to water heaters in certain configurations. This connection typically occurs when a hydronic heating system is used, which utilizes water as the medium to transfer heat. In such systems, the water heater provides hot water that circulates through pipes or tubing, delivering heat to various components of the HVAC system, such as radiators, baseboard heaters, or radiant floor heating systems. This integration allows for efficient heating of the space while utilizing the heat generated by the water heater.

It’s important to note that not all HVAC systems are connected to water heaters. Many HVAC systems operate independently using methods such as forced air or electric heating. The integration of water heaters with HVAC systems is commonly seen in hydronic heating systems, where the water heater serves as the heat source. Proper installation, control, and maintenance are essential to ensure the safe and efficient operation of these interconnected systems. Consulting with HVAC professionals familiar with hydronic heating can help determine if this connection is suitable for your specific heating needs.

In HVAC systems, the piping used for various purposes is commonly referred to as HVAC piping. It serves as a network of conduits through which fluids, such as water or refrigerant, flow to facilitate the heating, cooling, and ventilation processes.

The specific type of piping used in HVAC systems depends on the application and the medium being transported. Some commonly used types of HVAC piping include:

  • Copper Piping: This is a popular choice for refrigerant lines due to its excellent thermal conductivity and durability.
  • PVC (Polyvinyl Chloride) Piping: PVC pipes are commonly used for drainage, condensate lines, and venting purposes in HVAC systems.
  • Steel Piping: Steel pipes are used in high-pressure applications and for transporting hot water or steam.
  • PEX (Cross-linked Polyethylene) Piping: PEX piping is gaining popularity for its flexibility, corrosion resistance, and ease of installation in hydronic heating systems.
  • Flexible Ductwork: While not technically piping, flexible ductwork is used for distributing conditioned air in HVAC systems.

Proper selection and installation of HVAC piping are crucial for efficient and reliable system performance. Consulting with HVAC professionals can ensure the appropriate choice of piping material based on system requirements and local codes and regulations.

No, a central air conditioning (AC) system is typically not directly connected to a water line. Central AC systems primarily operate using refrigerants to transfer heat and cool the air. The refrigerant circulates through a closed-loop system that includes the indoor and outdoor units, the compressor, and the evaporator and condenser coils.

However, there is one instance where a central AC system may have a connection to a water line, and that is when it includes a condensate drain line. During the cooling process, moisture in the air condenses on the evaporator coil, forming water droplets. This condensed water is collected and drained away through a condensate drain line, which is typically connected to the plumbing system’s wastewater or drainage system.

It’s important to ensure that the condensate drain line is properly installed and maintained to prevent any leaks or water damage. Regular inspections and cleaning of the condensate drain line are recommended to ensure the efficient and reliable operation of the central AC system.

When it comes to plumbing and HVAC services in Lebanon, Jerm’s Home Services is your trusted partner. We are committed to delivering exceptional service and ensuring your complete satisfaction. Contact us today at (802) 649-7317 to schedule an appointment or learn more about our plumbing, heating, and air conditioning services.

SCHEDULE YOUR SERVICE

WITH OUR PROFESSIONALS





    Matthew Lewis
    Aaron, Cody, & Lucas did a great job installing our new furnace.
    JOSEPH MALPINO
    Our well pump went down on Tuesday evening. I called and left a message and received a call Wednesday morning. By 9:00 AM Hunter came by diagnosed the problem. Went back to the shop to pickup the trailer. Then Austin and Travis came by to assist in pulling the pump. Great work! Our water supply was back on by 3:00 PM.Great customer service!
    Thomas Desrosiers
    They always answer the phone, communication is great, problem is fixed quickly. Always have a good experience.I had Aaron come by this time. I’ve also had Hunter in the past.Aaron and Cody came by again recently for more service - on time, courteous, professional. Good experience
    Jon Mefferd
    Aaron and Cody installed our oven and performed extensive leak check. These guys are pros and we’re meticulously clean! I could not be happier with our service. Professional, friendly and very skilled guys! Thanks again Jerms!
    Timothy Wittik
    Jerm's sent a very helpful technician and the pricing was pretty reasonable considering the economy. I would recommend them for any kind of plumbing work at least.
    Virginia Umland
    Excellent service from Aaron and Cody! Explained everything to me in clear terms. I would use their services again.
    Nicole Amagliani
    Earlier this week we had a plumbing mishap due to the incomplete and seemingly uncaring work performed by a separate plumber not affiliated with Jerm’s that led to a water leak from the attic to the first floor, and some ceiling damage. Not only did Jerm’s pick up my call on the first ring to talk about options, they made a very special and appreciated exception to travel outside their service area to help us (in an incredibly timely manner might I add). On top of all that, they investigated and fixed the issues properly. A huge thank you to Jerm’s, specifically Zach who made the trip over and did some really great work for us!
    Anne Frates
    Had a wonderful experience with Travis and his partner. They were prompt , very friendly and got my toilet installed !
    Thomas Trezise
    Aaron and Lucas were here this afternoon (2/19/24) and expertly repaired a long-standing problem with the heat. They were both gracious, considerate, efficient, and professional. You couldn't ask for more.
    Ed Huang
    They were terrific and nice!
    Vanessa Perron
    From the initial conversation with Dawn and Stephanie, to the cleaning of our system 2000 furnace and first finished job of replacing our holding tank, it has been a great experience.Jeremy and his right-hand man came and did a thorough cleaning of our furnace and found many things that needed to be replaced due to wear and tear but extremely important. They explained things in great detail with pictures so that there was no question as to what needed to be done.Zach and his right-hand man came the next day to replace our holding tank, which thanks to Jeremy's observation was over working our well pump. They came and did a great job of removing and replacing the tank and cleaned the space right up to the foot prints on the basement floor.All of these techs have been so informational and pleasant to interact with.We are still waiting to have a few things done to the furnace but have high expectations that they will be met with the same regard as the other things.The ladies in the office are an absolute pleasure to deal with. They take their time to talk to you and answer questions, send out prompt emails with pictures of the techs that are coming so you know who to expect. And they have great senses of humor and personality.I see some of the reviews on here, all are positive but some have issues with the pricing. There are some things that are high, as all things are in this economy but remember that with a degree of experience like this company has comes peace of mind of a job well done. Having had to replace some of these things in past ourselves was stressful and difficult, so to have the expertise of these gentlemen was worth the investment. And that is just what keeping up your plumbing and heating is, an investment.Edit: Today Kevin came and finished up all the repairs. Polite, curteous and efficient. I have very much enjoyed the "team" at Jerms!!
    Farah Doyle
    While the service rates at Jerm's are notably high, I must commend the technicians, Aaron and Cody, who promptly addressed and resolved the hot water issue at my home. Their efficiency and professionalism were evident as they successfully fixed the problem in less than 45 minutes. However, I was surprised to find that the service came with a hefty price tag of almost $450. While I appreciate the quality of their work, I can't help but feel that the charges for straightforward plumbing services (such as replacing the mixing valve on the water heater) are excessive at Jerm's.
    Laurel Mackin
    Jerm's does an excellent job of communicating with clients at every stage -- from the timing of appointments to pricing and pricing options to explanations of work performed. The tech was professional and knowledgeable, and went above and beyond to work with some of the quirky plumbing that exists in our house. They are not inexpensive but the quality of their work justifies the cost.
    catraegde
    Jerm's Home Services is awesome! I've used them twice, once for plumbing and most recently for a new furnace. From the gals that answer the phone to crews that showed up, they represent their company well. Responsive, polite, professional and respectful with confidence and experience to get the job(s) done quickly and right. I didn't meet the plumbing crew but I was on site for the furnace. Jeremy and Cody were great. They came prepared with booties for their feet, drop cloths, spray cleaner and they swept and vacuumed when they were done. I highly recommend Jerm's and will use them again.
    christine feria
    Excellent customer service. Identified the problem and fixed exactly what needed to be done. Aaron and Matt were very professional and did a great job fixing our water pump and boiler.
    David Del Sesto
    Aaron came to take care of an intermittent water heater problem. Explained everything, showed me what work was needed. Took care of everything quickly and professionally.
    Luke
    Aaron and Austin were great. Punctual, efficient, and friendly. Recommend Jerms to anyone in the Upper Valley.
    Corey H.
    These guys are professionals! They're very good at what they do and are very pleasant and courteous to talk to. They come out, assess the problem, and then explain to you what it will take to fix it as well as cost before having you sign off on them doing the work. I've used them many times in the past 3 years since I've become a homeowner. They've replaced my furnace and serviced it several times. They've worked on my plumbing on several occasions, and replaced a cracked well water jet pump with the sturdier, cast iron one when the old one cracked during an extreme cold snap. They're often very busy, but that just goes to show how valuable they are as a local business. When in doubt about who to call for plumbing and HVAC services, give Jerm's a call first!
    Julia Wolkin
    Great service and experience! Thank you!
    Dan Shepard
    excellent experience with Jeremy!!!
    Jessica Berry
    As always JERM does a great job with professional, knowledgeable and invested staff. Thanks to Travis and Lucas in particular!
    John Lloyd
    Thank you, Kevin, Aaron, and Matt for the excellent - and very timely - service! It’s really nice to have hear and hot water again 😀. I appreciate you keeping our heating system going for all these years, and for offering great advice on improvements along the way.
    Henri Fennell
    Great experience with all four technicians who were here. Definitely our go-to service organization.
    Jane Hileman
    Aaron was polite, thorough and informed. Excellent service.
    George Platt
    My wife and I recently had a Rheem hybrid heat pump water heater installed by Jerm’s.The whole process, from initial consultation to final installation, went smooth, and the cost of the services provided was competitive related to the other proposals we received.Travis and Lucas, the technician’s who did the work, were on time and friendly, and their work was clean and professional. We chatted a bit about other HVAC related projects, and based on our experience, I see no reason to use anyone else.The office staff was friendly on the phone, communicated well, and they were able to get us on the schedule quickly.Lastly, they left us a small care package with a t-shirt, water bottle, and some snacks on our kitchen table after the installation was complete. While completely unrelated to the services performed, it put a smile on my face as I walked in the door after work, and shows that Jerm’s knows that customer service is a critical to their business.
    Lydia Foxall
    Aaron and Matt were efficient, friendly, and very helpful in diagnosing and fixing our Rinnai heater. We've used Jerm's for everything from heat pump installations to old propane heater repairs and removals and we have always been pleased with their work.
    Wayne Tucker
    Jeremy and Matt were great! They gave me a reasonable quote and then were able to fix the problem on the spot. Very impressed!
    James Symonds
    We were once again very pleased with Jerm's service and responsiveness. Eric, our technician, and his assistant were professional, informative and did a fantastic job installing a new toilet for us. I would highly recommend Jerm's for any of the services they provide.Jim & Sandy Symonds
    katrina adley
    Eric, was very helpful, took time to answer questions. He and Scott came and did wonderful work in record time, to get our water back up and running. They were very professional and pleasant to deal with. We will certainly use them again. Thanks, Nancy and Katrina
    Susan Roddy
    GREAT to work with, so professional and helpful. Had a somewhat emergency and they were here to get us going again in record time. Everyone was so great to work with, Aaron, Dawn and Stephanie, thanks to all of you!! I live in a condo and will pass their information on to everyone here, so pleased. I have now scheduled future work that they will do and am feeling very comfortable about the services they provide.
    Kevin Menard
    From the very beginning of working with Jerms Home Services everyone was very respectful and helpful. From the first phone call with Dawn to the final product everyone was great to work with, answered any question we had along the way. Can't thank Travis, Lucas, and Jeremy for the work they did over the three days they were in our home. I would recommend Jerms Home Services to anyone in need of plumbing and heating assistance.
    Matthew Morse
    Great company to do business with. Tuned up my furnace, made some future recommendations. Works like new! Great job Jeremy and Cody! I would definitely recommend them! Great experience!
    Scarlett McDermott
    Excellent company. Aaron was very professional and answered all my questions. I am impressed by Jerm’s customer service.
    Ruth Craig
    Thank you to a wonderfully communicative and helpful technician.
    Shannon Zabko
    We moved into our home in September 2023– in under 3 months we needed a new water heater, some leaks repaired, expansion tank and soft-close valves installed— Eric has been our guy every time and from the moment he donned those disposable shoe covers on our new floors we decided we loved Jerm’s! Jokes aside, he has done every job to perfection, quickly, and is always willing to engage in helpful problem-solving discussion with us, given all the plumbing needs we experienced after moving in. Here’s to hoping we don’t need a plumber again any time soon, but if we do we hope it’s Eric.
    Bruce Riddle
    Travis, Lucas, and Austin along with a super efficient electrian installed a new Fijutsu mini split in six hours perfectly.
    Sanoj Stephen
    Aaron and Chris did a great job. Found the issue and were able to resolve it. Super professional. Would definitely recommend them.
    merle myerson
    From the first time I reached out to JERMS they were helpful and got me scheduled (they found a cancellation and got me in within one week). The let me know who was coming and sent me alerts to confirm and also that he was on his way. He came w/in 5 minutes of the scheduled timeEric was very professional, explained everything and showed me exact costs as we went along. He got back to me that day with an estimate of parts needed. He was excellet!In a time where it seems that customer service may or may not be a priority, it seems to be at JERMS.
    John
    Jerm's might be one of the best companies we've ever worked with. We had Tony come do the initial estimates for replacing our boiler, water heater, and well pressure tank and he was thorough, knew his product line, and made terrific recommendations and we had already had a few estimates done. We decided to go with Jerm's and anytime you make a decision involving such an investment in your home you get nervous but we didn't from the beginning with Jerm's. The job itself was 2 days and before each day you get a text with who your team lead is and notifying that they're on their way which I felt was a step beyond what other contractors do to ensure they have good communications with customers. Great start and then our team of Travis, Lucas, and Austin was outstanding from the second they arrived. All materials were on site and ready to go, the team communicated very effectively with us on when water would go off and be back on etc... , and the efficiency and nose to the grindstone effort was obvious when we saw how far they'd gotten the very first day. The end result by Travis and his team was a beautiful install, done with quality in mind, and we are now probably customers for life. There are still A+ contractors out there and they're hard to find but Jerm's did an amazing job and couldn't recommend them more highly to anyone seeking experts to do work on their homes
    Marie Carmichael
    Happy New Year Jerm's Plumbing and HeatingA huge shout-out to Aaron and Matt for installing our new water heater expeditiously and expertly before Christmas. The best team of service people ever!And today another visit from Aaron to recheck the water heater and make sure everything is in perfect working order. Thank You
    sharry keller
    Scheduling work was easy with Jerm's Home Services. Dawn efficiently communicated via phone/text and email. Service techs Aaron and Matt were on-time, professional, explained the process of their work, fixed the immediate problems with two propane heaters, and gave me estimates on work I might need to consider for the future in terms of service and replacement, without any pressure to make immediate decisions on that work. I would recommend this company, and certainly contact Jerm's again for any heating/plumbing work I needed.
    Debra Merone
    My service appointment (non-emergency service) was scheduled shortly after making the request. The text/email reminders and updates are great, especially the photo ID of the service tech who is arriving at your house. The technician was at the house within a day or two. The original problem recurred, so they offered to send someone out the next day. Since it was able to wait, I combined that with a routine maintenance service call the following week.Technicians Aaron and Matt were very professional and friendly. They arrived exactly when scheduled. They answered my questions and gave me a brief tutorial on how my system worked. They answered a bunch of unrelated questions about other projects I was considering and offered to follow up. They checked on a few concerns I had with my system and offered reassurance. It never felt rushed. They entered the house with shoe covers and left the worksite clean. This was overall a very good experience.
    Mary Stevens
    Jerms is fantastic! Excellent work, timely, great communication. Aaron & Chris& Mike did an excellent job for us installing a water heater. Aaron was incredibly helpful, knowledgeable and went out of his way to make sure we were satisfied. 100% happy with Jerms!
    John Lyons
    Kevin was terrific, pricing fair, great customer service over the phone…thank you, as always!
    Todd Allen
    Hunter and Chris did three jobs for us. Very satisfied with their work.
    George McBeth
    This company is great. Our furnace died on Saturday. I called Jerm's on Monday. The rep came and looked at the furnace Monday afternoon. He said he would e-mail us an estimate for a new furnace. Since we had no heat he offered to bring us some portable heaters to use. We said yes. He brought 2 oil filled radiant heaters which worked great. He e-mailed a quote and we accepted it. Tuesday they came and dismantled the broken furnace. Wednesday they installed the new furnace. Travis, Lucas and Aaron did a fantastic job. They were very professional. We highly recommend Jerm's to anyone who needs plumbing or heating work. We are customers for life. Thank-you Jerm's.P.S. two years ago they installed a new water heater for us and again they did great work.
    Clayton Berry
    Professional and knowledgeable. Aaron and Matt were great
    Joseph Scaro
    Aaron and Matt were a pleasure to work with, very professional and thorough in diagnosing an issue with our boiler. Would definitely recommend!
    John Merrill
    Just another great experience from Jerm's!!!!
    sally bemont
    Aaron and Matt solved everything!!!
    Laura DeSimone
    I would highly recommend Jerm’s Plumbing and Heating to all in need of their services. Kevin and his assistant were efficient and able to solve my heating problems when none of the 5 other companies I contacted respondedor could fit me in to their schedules.
    John Schiffman
    Stephanie was very helpful and the technicians ( Matt & colleague) were helpful and refreshingly direct in their approach to the problems. We were very satisfied with the service and they are now on our team to maintain our house
    Eddie Coffey
    I was extremely happy with the service provided by Aaron Dixon from Jerm’s home services.They came when they said they would and took care of our heating situation. Will definitely keep them in mind for other projects.
    Julie
    Eric Beck performed thorough and courteous work replacing well pump and installing sediment filter
    Frank Mastro
    They were ontime, new what they needed, worked quickly, and cleaned up before leaving.
    Melissa Robinson
    I am very pleased with Jerm's. Hunter was here on time and was able to do additional services while he was here. He was polite, professional, prompt and provided great plumbing services. He cleared a clog and installed a new toilet.
    Philip Bush
    Kevin has been here twice. We were immediately impressed on his first visit with his depth of knowledge, experience and communication/people skills. Our regard for these and his actual work and work ethic has only grown.
    Jonathon Cahoon
    Aaron, Eric, and Scott helped me with my boiler maintenance and a water hammer problem. All 3 were very respectful of me and my home. They kept me informed about what they were doing and showed me pictures or pointed out what they were working on. Overall I'm very happy with their service and will be using them again in the future when needed.
    Beau Waswo
    They did a great job replacing my oil burner. Professional, timely, and explained everything well. Thank you!
    William
    Zack and Chris performed the estimated work in a timely and professional manner. They explained what they were doing and showed me the defective parts being replaced. They were cordial and friendly and a pleasure to work with. Would have them back if needed in the future and would recommend Jerms to others.
    Alex
    Very knowledgeable, trustworthy, and easy to work with. Especially happy with Aaron and his expertise in tuning up and fixing our heating system. Highly recommend this company.
    Jackie Cook
    Aaron and Matt were prompt, professional and thorough. They did a great job installing my new hot water tank. I appreciate their respect for my home. They kept me appraised of their work. They were friendly to my dog!!
    Kathy Brice
    I will use Jerm's for any future work. Dawn in the office was great to work with from scheduling the work to billing she was friendly and sent estimates and invoices quickly.Aaron and Austin installed a Rinnai heater and from the time they stepped into my house they were both professional, thorough and took the time to cover their shoes each time they came into the house.This is a company that prides itself in taking care of their employees and the results are obvious to customers like me.Kathy B
    Chuck Sherman
    After a scheduling delay, we were happy to welcome Jerm’s back to our house. Jerm’s tradesman and apprentice were cordial, efficient, and fixed our problem.
    Tina McNatt
    The guys that came came to my home were on top of there game. They explained everything that they were going to do and made sure it was ok. When they were finished they explained everything that was done and showed me how to change out the filter. Thank you for your promptness you guy are great!!!!
    Doug Phillips
    Aaron and Austin did an excellent job installing a new water heater for us. They explained the job clearly, showed up on time and got the job done. I highly recommend Jerm’s.
    Kendra Holt
    Very professional and prompt. We knew exactly how much the service would cost beforehand and they came the same day. Would highly recommend.
    Marcia Klungler
    I contacted Jerm's because of a problem with my house boiler. They scheduled an appointment for me and put me on a waiting list in the event something opened up sooner. The scheduler called me on the very day my issue had turned a corner and had become an "emergency" visit and told me that they had an appointment available. The technician (Kevin) arrived within the designated time frame; diagnosed the problem and efficiently resolved the problem. He explained everything he was doing and was very professional. I would highly recommend this company.Fast forward another year… I had an issue again with my boiler this fall when heating season started. They got me on the schedule and came and promptly diagnosed the problem. Kevin and Austin came to fix the problem a few days later and the part they brought wasn’t up to standard so they postponed the repair and got a new part. I was very grateful for their integrity and skill in making the repair. Look forward to having them service the burner in the future.
    Eric Alpert
    Aaron and Chris were on time, efficient, and walked me through everything I needed to know to make an informed decision. They got the work done quickly and made sure I knew what was going on the whole time. Excellent work!
    Jun Huang
    Aaron and Chris from Jerm’s came to perform an annual boiler maintenance. They were here on time. They identified a couple of concerns and gave me their recommendations before they started. There was no pressure at all. We agreed on the work to be done and they did what they said they would. At the end they showed me photos of the worked performed. Very professional.
    Ara Cardew
    Punctual, courteous, knowledgeable.
    Glynis Leon
    Aaron was extremely helpful, explained everything clearly.
    Susan M. Clifford
    Zach Fournier is a dependable, honest, knowledgeable and very efficient plumber for the Jerm’s Home Services. Jerm’s Home Services will call, e-mail and text you when they’re coming to your home and when they have to cancel their appointments with you. They are a very dependable company/ team to work with.
    Lee Michaels
    Diagnosed the problem with a faulty heating system and had me up and running quickly.
    Derek Cosentino
    Tricky water heater issue at apartment building. Identified solutions and guided em to best choice and completed work quickly.
    D Chapman
    Aaron was professional, polite, and efficient.
    keith hansen
    Customer service and setting up the appointment was fantastic, and Zach showed up on time. Zach was extremely friendly and knowledgeable of his craft. He communicated very clearly what he was going to do, was very clean, and worked efficiently. I truly appreciate his ability to adapt and willingness to go the extra mile. We will welcome him back anytime!
    Hilde Hyde
    Very knowledgeable and clear about what they were doing. So appreciate Aaron and Matt!
    Joshua Hotvet
    I highly recommend Jerm's for plumbing upgrades and emergencies. Jerm's really came through for me to fix a plumbing emergency that happened just hours before guests arrived for the Thanksgiving holiday. I called Jerm's at 1 pm to see if they could send a plumber out to fix a stream of water that suddenly began to pour through a light fixture in my kitchen. Hunter from Jerm's arrived to my house within 30 minutes and quickly identified the issue: a fault in the plumbing ventilation system located in my attic. Hunter had the necessary parts and tools in his truck, and was able to fix the issue before any guests arrived at my house for the holiday. Hunter is professional, knowledgeable, and proficient at his trade. I am impressed with how quickly he identified the problem and how efficiently he fixed it. I've been a Jerm's customer for years, and this experience ensures I'll be a Jerm's customer for many years to come.
    Jeff Desjarlais
    Aaron was great to work with. Patient and professional, answered all my questions and even gave us an estimate for the hot water heater in case that goes next!
    Valerie Dearing
    Aaron & Austin arrived on time & had my new Rinnai installed pronto. They showed me how to operate the settings, offered advice, & answered my many questions.Very happy with Jerms!
    Sam Hopkins
    Very professional and excellent service!
    Jessica Berry
    Aaron and Matt were fantastic. I have been working with Jerm for several items and they are always professional, easy to work with, helpful and clearly experienced.
    Ashley Li
    I used Jerm's Home Services for my annual furnace maintenance. From calling to see if I'd be interested in a slot that was available earlier than my scheduled appointment, to being honest and upfront about pricing, my experience with Jerm's Home Services has been wonderful - I really appreciated Aaron who provided great service and was attentive to the little things, including neatly cleaning his work area and wearing shoe coverings to keep the floors clean. Thank you!
    Carl Stegman
    Aaron and Matt did a great job! Very satisfied
    Ted Austin
    Hunter was very professional while being relaxed, casual, competent and genuine. Obviously he had been trained on the value of upselling and code compliance recommendations to increase transactional revenue per "house-call" visit but no pressure. Arrived @ 8 AM, got the work done before noon to include with a trip for parts. Not Hunter's doing but the expense (parts & labor) for the work done was easily twice what I though it would be (cost). Haven't had much plumbing done recently and he provided an explanation of the charges, but the amount charged for basic off-the-shelf parts was outlandish!
    Darin Godfrey
    Very dependable, honest, professional. Quality work done by very nice and caring people. I highly recommend Jerm's Plumbing.
    Keith Thompson
    Aaron was very helpful answering all my questions.
    Lynnwood Andrews
    The work was done efficiently and effectively. The options were explained clearly. Excellent service.
    Randall Lea
    This company is timely, accessible, fair, and competent. Aaron and Jeremy are both courteous and know what they're doing.
    Candace FitzGerald
    I've been relying on JERMS Home Services for all my plumbing needs since 2021. They are exceptional in every way - prompt customer service, professional, timely and efficient. Their office staff is the best! Their scheduling and billing process makes setting up appointments and paying bills so easy for customers. Our technician Hunter Bingham is just great. He is professional, knowledgable and courteous. He explains exactly what is happening with our system and his plan to fix any issues. JERMS was recommended by a good friend and I could not be happier with them - I am grateful to be on their customer list!
    Devin Brennan
    Aaron and Chris quickly resolved our heating issue and helped me understand the issue affecting our heating system. Aaron and Chris are professional and pleasant to interact with, and I expect we will continue to work with Jerm's Home Services.
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