Your Top Choice for Expert Water Softeners in West Lebanon

Pure, soft water has become more than a luxury—it’s a necessity. With Jerm’s Home Services, the hard water woes that plague many households are efficiently addressed, offering a seamless transition to a softened water system that promises both health and appliance longevity. Understanding the critical role water plays in daily life, our water softeners in West Lebanon are designed to tackle the unique challenges of local water conditions, ensuring every drop from your tap enhances your home living experience.

Battling Hard Water & Common Household Challenges

The journey to soft water begins with recognizing the daily battles homeowners face due to hard water:

  • Limescale Buildup: Damaging appliances and clogging pipes.
  • Skin and Hair Problems: Leading to dryness and irritation.
  • Laundry Issues: Clothes look dull and feel rough.
  • Increased Soap Use: Hard water reduces soap lather, leading to overuse and higher costs.

Trusted Water Softening Solutions from Jerm’s Home Services

Why do West Lebanon homeowners choose Jerm’s Home Services for water-softening needs?

  • Expertise in Local Water Conditions: Tailored solutions that address the specific challenges of West Lebanon’s water.
  • High-Quality Equipment: Only the best water softeners are installed, ensuring effectiveness and durability.
  • Transparent Service: From the initial consultation to installation, expect clear communication and no hidden fees.

Our Professional Water Softener Installation Process

At Jerm’s Home Services, we follow a meticulous process to ensure your water softener system installation is smooth and efficient:

  • Water Analysis: Testing your home’s water to identify specific problems and tailor the solution.
  • System Selection: Recommending the best water softener based on household needs and water quality.
  • Seamless Installation: Our experts install your system precisely, integrating it flawlessly with your existing plumbing.
  • Comprehensive Testing: We ensure your new system operates perfectly, providing immediate improvements in water quality.

Why West Lebanon Prefers Jerm’s Home Services

Our commitment to excellence and community trust has made us the go-to water treatment specialists in West Lebanon:

  • Local Knowledge: Understanding the nuances of West Lebanon’s water, we offer solutions that work.
  • Dedication to Service: We’re not just installing systems but delivering a better quality of life.
  • Lifetime Support: Our client relationship doesn’t end at installation. We’re here for ongoing support and maintenance.

The Clear Advantage: Soft Water Solutions for Every Home

Investing in a water softener from Jerm’s Home Services offers unparalleled advantages:

  • Longevity for Appliances: Soft water minimizes limescale, extending the life of your appliances.
  • Healthier Skin and Hair: Eliminate the dryness and irritation associated with hard water.
  • Economic Efficiency: Use less soap and detergent, saving money over time.
  • Crystal Clear Water: Enjoy the taste and clarity of softened water in every sip and shower.

Experience the Difference with Jerm’s Home Services

Keep hard water from defining your home experience in West Lebanon. Turn to Jerm’s Home Services for a professional water softener system installation that promises a lifetime of pure, soft water. With our expert team, cutting-edge solutions, and unwavering commitment to customer satisfaction, we’re ready to transform your water into a source of health, happiness, and convenience. Contact us today to begin your journey to better water.

Frequently Asked Questions on Water Softeners

A water softener works through an ion exchange process, which removes minerals such as calcium and magnesium from your water—these minerals are responsible for hard water. Inside a water softener, there’s a mineral tank filled with resin beads. These beads are covered with sodium ions. As hard water passes through the tank, the resin beads attract and hold onto the calcium and magnesium ions while releasing sodium ions into the water.

This exchange softens the water, preventing scale buildup, extending the life of plumbing and appliances, and improving soap efficiency. Over time, the resin beads become saturated with mineral ions and must be regenerated. Salt or potassium pellets in the brine tank help cleanse the beads, flush away the hardness minerals, and replenish the beads with sodium ions, readying the system for another cycle.

Recognizing the need for a water softener can be based on several telltale signs:



Scale Buildup: White, chalky deposits on faucets, showerheads, and appliances indicate hard water.



Appliance Efficiency: Appliances like water heaters, dishwashers, and washing machines may lose efficiency and have a shorter lifespan due to hard water scale buildup.



Soap and Detergent Performance: Hard water can reduce the lathering ability of soap and detergents, resulting in a filmy residue on dishes, clothing, skin, and hair.



Water Spots: Glasses and silverware may emerge from the dishwasher with spots or a cloudy appearance.



Dry Skin and Hair: Hard water can leave your skin feeling dry and your hair dull due to soap scum buildup.



If you notice these issues, a water softener can alleviate these problems by removing the minerals that cause water hardness.

Recognizing the need for a water softener can be based on several telltale signs:



Salt Refill: Regularly check the salt level in the brine tank and refill it as needed. The frequency depends on water usage and the hardness level, but typically, it is once every month or two.



Salt Bridge Removal: Sometimes, a hard crust, or salt bridge, forms in the brine tank, preventing salt from dissolving into the water to regenerate the resin beads. Breaking up this crust ensures proper operation.



Resin Bed Cleaning: Iron and other contaminants can clog the resin bed over time. Using a water softener cleaner can flush out these impurities; it is typically recommended once a year.



System Sanitization and Checkup: Annually, it’s a good idea to sanitize the system and have a professional check for any wear or issues to ensure optimal performance.



Proper maintenance ensures your water softener continues to provide soft water efficiently.

The lifespan of a water softener largely depends on its quality, the hardness of the water it’s treating, and how well it is maintained. On average, a well-maintained water softener lasts 10 to 15 years. Some high-quality models may even last up to 20 years with diligent care.

Key factors affecting longevity include the frequency of regeneration cycles, the mineral content of the water, and adherence to regular maintenance schedules, such as salt refilling and system cleaning. Investing in a good quality water softener and performing routine maintenance is crucial to ensure your system remains effective over many years.

SCHEDULE YOUR SERVICE

WITH OUR PROFESSIONALS





    Karen S. Jackson
    I appreciate that you use technology to remind me of date and time, to let me know which of your team is coming (with photo!), that I am texted when they are on their way and that arrival was very prompt. Service is excellent, crew very personable, a great experience from scheduling the appointment to end of project.
    Jan Bent
    Cody was terrific. Very knowledgeable on what needs to be done. I give him 5 stars!!!
    Jason Hill
    One week ago we had a Water Heater go out. Jerm's Plumbing and Heating came to the rescue. Very professional, communication was excellent and service was outstanding. Would no hesitate to use again for future projects. Our technician was top notch.
    Laura M. Enright
    Jerm's installed a Mitsubishi split system in our condo and we experienced excellent service from start to finish, which included navigating the approval process with our HOA. Dawn in the office was communicative with all parties involved. Lucas and Matt were professional, courteous and did a great install. Thank you, Jerm's!
    Patty Hedin
    Zach was an amazing technician. He was respectful and personable. He explained the neccessary repairs needed for the install. TY Zach!
    Curtis Goldsberry
    Hunter was great, great explanations for all the questions I had. Fast service and showed up on time.
    Jeannette Argent
    Awesome jobThe guys were very professional and knowledgeable answering all my questionsAnd were done in no time at all
    Kathryn Tracy
    Exemplary customer service, excellent communications, prompt service, knowledgeable, great service and installation. Would highly recommend this company! We wish all were this awesome to work with!
    Jake Welch
    Highly recommended. Excellent service. Zach killed it.
    Gary Smith
    Hunter is the only technician we have ever seen because we asked for him. We made this request because he is pleasant,polite, professional, knowledgeable; a fine representative for your company.Thank you, Gary Smith
    Emma Kalaidjian
    July 10, 2024We had 2 mini split cassettes/1 outside condenser unit installed recently by Jerm's Home Services.Mike came out to assess our A/C needs within a couple of days of our request. Detailed estimates were turned around quickly and all of our questions were timely answered. Estimates were reasonable compared to other companies.Dawn took care of the permitting paperwork and submission to our town. The units were ready for installation 2 weeks after ordering them.The installers, Travis and Chris were very knowledgeable, efficient and courteous. They installed the units in about 6 hours and our home's location on the side of a steep hill isn't the easiest to work on.Travis and Chris took the time to show us the various remote functions, filter cleaning, etc., and otherwise answered all of our questions. So far everything is working well!We highly recommend them.Our Viessmann boiler's ignition shut off again last night. We weren't able to re-start it and we weren't getting any heat from our under floor radiant heating system. This had been an intermittent problem for a couple of weeks, but we were always able to get the boiler to fire up again by "re-booting." We called Jerm's P & H this morning and they were able to send Jeremy out within an hour of when we called. He quickly diagnosed that there was a malfunctioning boiler temperature sensor.and he replaced it. This corrected the communication between the new sensor and the boiler and thermostats, allowing the proper level of heat to circulate.Jeremy knows his stuff! He was responsive, professional and informative. He made some other helpful and useful suggestions about improving the operation of our system.We had used Jerm's once before for a different service and are highly satisfied with them.
    Christopher Root
    Cody was an excellent tech and thoroughly and Professionally cleaned and serviced my air conditioner. Jerm’s has been easy to schedule with and has good customer service.
    Carole McNamee
    Travis and Chris were both professional , prompt, thorough, tidy and polite. Travis kept us informed throughout the process of replacing our boiler. A pleasure to have them do our installation. Would give them a 6 if I could.Rest of experience was also terrific. Extra effort was made to schedule us before family came to visit and great communication with estimator and office Dawn I think.
    Mike Bartman
    Jerm’s technicians showed up on time and provided great service. They walked me through the issues and explained what they were doing and provided a quote for the service in realtime. Highly recommend using them for their technical skills and professionalism.
    Guang Mei
    Aaron did flush on our hot water tank today and also diagnosed pipe noise issue. He was doing a great job. This is the first time I used Jerm’s Home Services and I am very satisfied. Thank you, Aaron.
    Shelby Richer
    An emergency water pipe leak on a holiday weekend!?! One call and Aaron from Jerms was here within 15 minutes. Within 45 minutes everything was fixed. Aaron was friendly and professional. I would definitely use Jerms again. I highly recommend this company. Thank you Aaron!!!
    gordy thomas
    When it came time to swap out my 15 year old faltering Buderas propane boiler, I took the advice of my fuel supplier and called Jerms Home Services. Robin and Dawn in the office were great with a quick estimate and fit me into their schedule 3 weeks away. When my boiler failed completely this week, Dawn performed her magic and got me rescheduled for the replacement the next day. Lucas, Aaron and Chris arrived on time with all the parts they needed and completed the 2 day job in less than a day and a half. They were a pleasure to work with and did a beautiful job.I’m so happy that I found Jerm’s…it’s a very professional company with a terrific staff of technicians who spent extra time and care to explain and demonstrate the intricacies of my new system.Thank you Dawn, Aaron, Lucas, and Chris for doing such a quick and professional job of getting me up and running again. You’re the Best!
    John Lyons
    Jeremy was terrific - clear, specific, and thorough. Our a/c is back and we’re ready for the next heat wave!
    F Van
    The team at Jerm's has been wonderful in completing the work at our home on two different occasions. They communicate very well, provide a lot of notice about when they will be coming, and then show up when they say they will. Their work has been great, and we've had no problems with the plumbing work and installations they have done for us. The technicians have also been really nice and made sure that our cats didn't get out of the house. I would highly recommend them.
    Martha Langone
    Aaron did the yearly maintenance on my air conditioner a week ago. He was very pleasant and accommodating. I felt very comfortable with him here. I will have Aaron do the yearly inspection and maintenance on my furnace this fall. Thanks again, Aaron.
    Sam Dow
    Cody was efficient and did an excellent job with my boiler servicing. 10/10 recommend again.
    Sharon Boffey
    Hunter and Scott were knowledgeable, respectful, and very helpful! I would recommend them in a minute. They did an awesome job !
    yasser elhariry
    I’ve used Jerm’s twice in the past month and they just keep exceeding expectations. Tony was amazing in his initial assessment and estimate for a heat pump, and he came over while the work was been done to make sure everything went smoothly. Travis and Austin were amazing in their attention to detail, and Travis in particular made an important last-minute call about installing a different unit. They were able to complete the work the next day, and things could not have turned out better. I also used Jerm’s on another occasion to fix a rattling radiator (a circulator needed to be replaced by the boiler). Aaron and Chris immediately identified and fixed the problem—the Other Guys spent 2 hours here a few weeks prior and $600 later they still hadn’t fixed it. I wish I’d gone with Jerm’s the first time around! Thanks a million for everything!
    Pascal Lalonde
    Cody was excellent. He was on time, knowledgeable, friendly, and he was able to diagnose a complex problem quickly. He gave me options to fix the issue, gave me his recommendation, and prices were completely reasonable.
    bong Kleinhans
    I am very happy with Jerm’s Home Service! They recently installed a heat pump in my house.Mike provided me with all the information that I needed for the heat pump. Lucas and Scott, installed and they completed the job efficiently and cleaned up after themselves! They did a great job and a great teamwork!The office manager and people are very friendly to talk on the phone and give me all the information that I need.I will differently recommend it to all my friends!Thank you!
    Linc Eldredge
    Thorough, transparent re actions and cost, amiable and responsive.
    Casaaano
    100% professional, service was perfect, communication was as well and additional recommendations / suggestions were given.
    Douglas Ayres
    Great service on our two oil furnaces, returning them to excellent efficiency. Numerous improvements made, always with honest discussions of safety and costs. Many thanks
    Brian Quinn
    Aaron was awesome! A+
    Carly Polizotto
    Very happy with the work done by Zach and Scott with Jerm’s! They installed a toilet and also replaced some plumbing under the sink. They were very courteous and made sure to walk through what they were planning to do ahead of time and then completed the job efficiently and cleaned up after. Thank you!
    Ellen Bailey
    We had a mini split installed in our home this week. The technicians, Travis and Matt were excellent. They were very friendly and explained everything to us as they went along.They always arrived on time and put in a full day of work. They cleaned everything and let our property looking as good as when they arrived. We highly recommend Jerm's Home Services.
    Reina Hitotoki
    Aaron was wonderful and explained everything thoroughly. Thank you for your service!
    Michel Aube
    Great professional service from Germ’s. They fixed my well pump in no time.
    Susan Martin
    This was our first time using Jerm’s Home Services. We are very happy with the result of our shower install. Hunter and Chris were very professional. I greatly appreciated their attention to detail and for taking the time to answer our questions. We will definitely use their services again when remodeling another bathroom.
    Ryan Gerecht
    Travis, Austin, and Matt installed our mini splits last week in the middle of a heat dome. They were fantastic! They started the job a half day early and finished early. They were incredibly nice and respectful of our aesthetic preferences for installation. They always wore shoe covers in the house. They were somehow cheerful the entire 2.5 days despite the ridiculous heat outside and our humidity inside. Mini-splits work perfectly. They even came back a day after completion to just make sure we were all set and that everything was working as it should! Completely satisfied with both the install and customer service!
    Rebecca Stella
    Highly recommend Jerm’s! Cody and Jeremy were our technicians. They were so professional and pleasant, and did a great job! Our mini splits are working perfectly now.
    james hollenbeck
    It was very nice to have jerms take there time to fix our problem with the sewer smell in my house. They were extremely thorough and kept me informed of what is the next step that they were going to do. The price was very reasonable for the time they were here
    Michael Morris
    Travis did a great job of explaining all pros and cons of options we had while installing our heat pump and was able assisted by Austin.
    Betsy Greene
    Eric did an excellent job!
    Jack Kauders
    Great work. Super nice guys.
    Allie Brimlow
    Hunter was awesome, super friendly and efficient - he quickly identified and fixed our issue with our washing machine hookup!
    Larry Kilian
    We had Eric out to fix two issues with our sinks in our bathrooms. Excellent service from the time the appointment was booked to great communication on when he would arrive, etc. and he solve both issues and a professional and timely manner would highly recommend this company and Eric, who is now been to our place twice
    Jason Goulette
    Great experience. Tony was knowledgeable and friendly when visiting and providing a quote for services. Lucas and Scott were also great during the install. I appreciate the level of communication provided to include the texts with photos of who to expect. Lucas and Scott took the time to explain the system and show me how it works. Will definitely do business with Jerm’s again!
    Paul Young
    Showed up right on time. Friendly, very helpful, good listener. Hunter has taken care of past issues here and has always been fast, reliable, friendly, and informative about everything from problem prevention to billing.
    Stephen Noble
    Jerm's just installed three internal and a Mitsubishi external unit at our home. Special kudos to the two teams involved in the installations. Kyle and John (electricians) explained the code needs as they routed a new circuit to the external installation site. Travis, Austin, and Matt (the Jerm Team) worked closely with us as we decided on the placement of the internal units. After installation, Travis walked us through the major functions of the internal units, and their settings. All is functioning well and just in time. We can highly recommend their work and product.
    Charles Therriault
    Ive been using jerms for a year now. Aaron dixon is incredible at his job. He went above and beyond to ensure quality and professionalism the entire time at my house. Installed a new hot-water unit in my basement. By far the best in the business. I recommend Jerms to everyone. I feel bad for people still using simple energy.
    Tamara Lowe
    5 out of 5. Zack did a great job. I would ask for him again or recommend him to anyone.
    Windsor Mansion
    Did a nice job. A bit expensive but they came right away cleaned up after themselves and installed it correctly. Appreciate the response.
    Daniel Safford
    Tech did an amazing job and gave me several options that fit my budget. Super clean , professional and accurate work.
    Debra Colwell
    We are very pleased and thankful for the excellent work Jerm’s - Jeremy, Travis, Cody, and Matt did installing our new furnace. Thankyou Dawn for setting it up! We have had the best service from quickly coming and professionally installing with care. Jerm’s has been the best for all our needs over the years. Highly recommend! Steve & Deb Colwell
    Mark Laser
    Eric Beck from Jerm's did an amazing job installing our toilet -- he was highly professional, explaining everything clearly, working efficiently with attention to detail, all with a genuine smile. He and the Jerm's team get a full five stars -- thank you!
    Russ Patton
    Aaron & Chris were able to come a day early and did a fantastic job explaining what they were doing to service my propane heater.
    Ken Gantz
    Aaron and Matt were awesome; I can’t say enough about the service they provided. They were punctual, knowledgeable, friendly, and patient explaining everything. They truly went above and beyond to deliver A-1 professional service. I hope to get them in the future for other projects or maintenance service.
    Meghan Hilger
    Cody & Jeremy were amazing! Very kind and took their time to do a thorough job and fix our AC. They also fixed an unrelated door handle without me asking. Great service and will definitely use them again!
    Patrick Keane
    Had Cody at our house working on our boiler and had a great experience
    jason owens
    Cody and Jeremy came over and got me setup! Can’t recommend them enough!
    Patrick Cunneen
    Eric installed a SpringWell Whole House Water Softener system. It was his first time installing this brand and when he was finished it was perfectly installed. He was polite, professional, and answered all of our questions. In summary, it was so well done and solidly installed. We can't say enough about how great a job he did. Thanks Eric....Pat and Chris Cunneen
    Chris Hall
    The whole process with Jerms was great. I was able to schedule a free onsite consult. When I had questions about the estimate, Tony got back to me right away. Dawn was able to schedule with us in a timely manner. Lucas was very professional and friendly and handled our mini split installation very well.
    Nancy Frankenberry
    Excellent service and full explanation! I only wish I had called sooner!I want to give Zack 5 stars, too. Zack and Aaron make a great team! Zack came back with Chris, used the same small crawl space, replaced the outside spigot with a new one, replaced the inside filter cylinders which had not been touched in years, and was polite & professional the entire time. I give Aaron, Zack, and Chris all 5 stars!!
    Richard Reynolds
    Cody and Jeremy served our AC today and We are very happy with the results as first time customers we would recommend Jerm’s Services to anyoneR J Reynolds
    Lola Stone
    Zach from Jerms plumbing services was FANTASTIC! Very professional and personable and very friendly! Did an A Number one job! And extras we did not see for pipes. Thank you Zach …you saved us! Give him a Raise!!!😃😃
    Simon Willbanks
    We had Matt and Aaron come out for regular furnace maintenance 6/10/2024. They were prompt, friendly, and efficient, they did a great job.
    Cora Visnick
    Lucas, Scott and Matt were a fantastic team that installed our mini splits today. They were kind, explained each step, and were very tidy the entire time. I would highly recommend Jerm!
    Sean Dittrich
    Super responsive and professional!
    Peter Goulazian
    Great team. Great service. Highly recommend.
    Mary Rohr
    Matt and Aaron were professional, friendly and met my expectations. They fixed damaged items and werevery helpful . I will call Jerm's again.
    David Weidman
    All systems go! Great job.
    Edward Fielding
    At the start of the pandemic Jerm's crew installed a mini-split (heat pump) for us. Great, efficient crew coordinating with the equipment drop off, electrician and plumbers/HVAC specialists.After recently installing solar, I had them service my propane boiler and on Jeremy suggested upgrading to a hybrid hot water tank to take advantage of all of the electricity we've been generating. Great idea so I had them back to install a highly efficient hybrid hot water tank from Rheem.….Just had Travis and Austin install another mini split - excellent work as always.…..Once again Jeremy and Travis did a professional job. They even spotted and replaced a part in the old plumbing that looked suspect.….When you want something done right, call the pros and these guys are it.
    Ryan Scelza
    We had an incredible experience with Zach Fournier recently. The "fix" we were looking for required both skill and creativity, and Zach brought both. He was informative, personal, and professional and really went above and beyond to make sure the job was done to satisfy all of our needs. The end result came out better than we imagined was possible. We will use Jerms, and request Zach, for all future plumbing needs!
    Vievee Francis
    Cody did an excellent job. Thorough job. And he is very nice. My husband and I will use Jerm's again.
    Tom Kardel
    Aaron was at our home today to address a couple of maintenance issues with our boilers. He was highly professional, transparent, and diligent. I am *always* impressed with service calls from Jerm’s. They are the best in the area!
    Derek Williamson
    Just had my oil boiler serviced by Cody. He was awesome - took the time to show me everything, how it works, what to do in emergencies. Cost was reasonable - probably not the cheapest, but you get what you pay for. Very professional, will use again.
    Charity Lee
    Professional, personal, pleasant
    Arthur McKinnon
    Jerm's Home Service was first class. Sending updates with photos of there workers Tony who did the walk thru and sent us the estimate. To Lucas & Scott who over two days kept my wife Maureen And I informed as to the work they performed. The project came out beautiful and over the memorial weekend performed up to expectations. Extremely quiet. The app Lucas guided me to install on my phone works well and one of the reasons we choose Confort Cool.Lucas & Scott worked well together and Maureen was impressed with their efforts not to track dirt into the house and how well they cleaned up at the end of there work.We highly recommend Tony Lucas & Scott.Art & Maureen McKinnon
    Terra Martin
    I appreciate their attention to detail and professionalism.
    Paul Shykula
    Easy to schedule, efficient, informative.
    William Taylor
    Excellent experience with Aaron Dixon of Jerm’s servicing my propane Rannai heater. He was prompt, personable and did a very thorough service checking every aspect of the heater. Highly recommend Aaron Dixon and Jerm’s Home Services!
    John Payson
    The team from Jerm's plumbing were very friendly and polite. They replaced an old shower with a new tub quickly and skillfully. I was impressed to be offered detailed written options before they began work. Zach is very solution-oriented, well done!
    Amber Hewston
    We have always had fantastic service from Jerm’s and today was no exception. We woke up to pin hole leak in the main pipe coming into the house, below the water shut off valve. We called Jerm’s right away who said they didn’t have a slot but would call if something opened up. We called another dozen or so plumbers who either didn’t answer or offered appointments next week. Jerm’s came through and sent Hunter to us around 2:00. He was polite and patient, working with the town to find our curb shut off. He quickly fixed the problem and saved us having to cancel our weekend plans. He was efficient, tidy, and even shared a popsicle with the kids who wanted to be a part of the action. Great service. Highly recommend!
    nancy tehan
    Jermes worked at my son’s house today on Gillette St , Wilder Vt and replaced a water heater and whole new system to his 1900 home. Finished a day early! The most impressive was the professional and polite young men that did the job, Lucas and Cody! They worked swiftly and were not disruptive.
    Chloe Sweetman
    Jerm's has repeatedly been a fabulous resource living in the UV. Prompt, polite, and always willing to take the time to talk and explain notes or concerns, we always know going with Jerm's means quality and professionalism. We have called on them for several projects and every time they have been nothing short of spectacular. Thank today to Aaron and Chris for all their hard work!
    Nathan Rood
    It was a pleasure to work with such a professional outfit. Aaron was very receptive of the already existing plan. Aaron and Zack both brought a respect and passion for there craft that was amazing to see. Once the overview of the job was complete they came to me with options and solutions to small problems. The project went very smooth. Chris was engaged and seemed willing to learn.
    Sarah Strew
    Travis was excellent! On-time, friendly and efficient. He got the job done with no hassle to us.
    Linda Doss
    We had Jerm’s Home Services at our home for two reasons this week: an extensive HVAC replacement/upgrade and a smaller plumbing problem of replacing elderly shower controls. All 5 technicians were extremely professional, courteous, polite, knowledgeable, clean and quiet. They also spoke well of Jerm’s as an employer - job training was provided, ( including how to talk with customers!), they were well paid and even had retirement benefits.
    Tia Liu
    After having a brand new water heater and propane boiler put in by a separate company in 2020, I had two domestic water expansion tanks fail in three years. The original company replaced the first expansion tank after 17 months without finding the cause. 15 months later, a second company replaced another failed expansion tank, again, without figuring out the cause. When I began seeing similar signs with my system that a failure might occur again, I called Jerms. I'm very happy with the service I received from Jerms, especially Travis, the technician. Travis was very knowledgeable, tidy, and professional. I was relieved when Travis quickly recognized what the problem might be and confirmed my main pressure reducing valve was failing to stop the pressure coming in from the city water. After confirming the seriousness of my impending system failure, Jerms moved some work around and Travis did the work that afternoon.I appreciated the upfront pricing so I knew what to expect. Mostly, I felt like I had a company with trained employees who could look for root causes vs replacing parts. I highly recommend them!!
    Florian Schroeck
    Matt & Aaron did an awesome job on our water heater repair. Arrived on time, were knowledgeable, were friendly, explained what they were doing, and quickly completed the job!
    Jeremy Stonier
    Super reliable, great at communicating, found time to get someone out to us ASAP. We have several issues going on and everyone that shows up are super professional and also recommended some solutions on other issues we are having.
    Bill Flaherty
    I highly recommend Jerm’s for your plumbing needs. Aaron and Matt were EXCELLENT! They went the extra mile when repairing our furnace just by asking a few questions with the manufacturer and saved us THOUSANDS of dollars. Their attention to customer service was fantastic. Thank you Jerm’s!
    MartinJ
    2nd week of May 2024:We switched the thermostats off because who needs heat now spring is well and truly here? Then, to our surprise, hot water continued to flow around one of the circuits. Time to call Jerm’s and ask for help. Less than 24 hours later Aaron had diagnosed the problem, and less than 48 hours later he had returned with new parts to fix the problem. Thank you Aaron and Jerm’s for the quick response, and friendly, professional service. Jerm’s, and technicians like Aaron, really understand and practice good customer service. Make Jerm’s your go-to local business for your heating and related needs.Late March 2024:Kevin – professional and friendly – came to service our boiler. He did that, and more, thanks to his thorough, systematic inspection of other equipment. Now my boiler is good to go for some time to come, and I also have a new pressure expansion tank on the water heater & a new backflow preventer on the boiler to protect the drinking water supply. Safety has been restored. I appreciated how Kevin explained what he would do during his visit and the rationale for each of the equipment replacements. Thank you! I recommend Jerm's Home Services.
    mg
    Used for hvac/furnace servicing. Found them to be professional and knowledgeable. Aaron was prompt and helpful. Explained everything and provided estimate up front.
    William Getman
    On time, efficient, friendly, knowledgeable, informative, and proffesional. Very pleased with the service and outcome.
    menta peavey
    This was my first time having Jerms for home repairs. I am very pleased with this company. First I liked the email letting me know when they were headed and a picture of the person so I knew who to look for( of course the Jerms van is a giveaway)I have had an issue with my furnace that 1 person that came couldn’t find the part, another in December I’m still waiting to hear from. Arron Dixon from jerms had the part found within 5 mins. They also clean and check your central air system and he offered to do it while he was here he spent 2.5 hours checking everything and cleaning the unit. He’s also a very nice do it right the first time kinda guy. ( love that)I can’t say enough about my experience with him. Definitely will have him come back when I need something. I also had Hunter and Cody here for some plumbing issues they were very professional ,polite and gave me 3 options for my issue from 1 being the best to 1 at a half way option or 1 the bare minimum and there was no pressure from them at doing the most expensive it was totally my call it was great they did the work right then and there no needing to schedule another appointment it was unexpected and great. Will definitely have them back as well. I love the fact of all my home needs with one place.😊 A very Happy customer
    Xenia Heaton
    Jeremy did a terrific job.
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